Network Records Specialist Intern at Crown Castle in Westford, Massachusetts

Job Description:

Position Title: Network Records Specialist Intern

 

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is a Fortune 500 company, publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.

 

Role

As a Network Records Specialist, you would be involved in improving the quality of Crowns Inventory Resource data. You will work with tools and processes in support of our user base. Data querying, data analytics, and Power BI, and other tools will allow you to make valuable contributions.   You will bring new ideas and enjoy rolling up your sleeves and getting the work done.

 

You will be an excellent collaborator working within the Records and cross functionally. You will be curious and develop relationships across Crown to understand our Best Practices and processes. 

 

Responsibilities

•  Validate addresses


•  Create location in NetCracker for new address and document CLLI Code


•  Log in to NMS systems to view live data to reconcile records within Netcracker


•  Run and interpret Netcracker data integrity reports


•  Communicate Netcracker data integrity issues with end users


•  Create and maintain power distribution designs in Visio


•  Process and work data reconciliation projects within the Netcracker database

 

Expectations 

•  Ability to work independently and be self-motivated, as well as part of a team


•  Strong written and oral communications skills


•  Customer service orientated and strong interpersonal skills


•  Ability to multitask or change direction quickly


•  Must be extremely detailed oriented with the ability to follow through


•  Excellent organizational/administrative skills


•  Ability to thrive in a dynamic problem-solving environment


• A constant example of modeling Crown’s Purple values

 

Education/Certifications  

• Currently enrolled in pursuit of a Bachelor’s degree from an accredited higher education institution

 

Experience/Minimum Requirements  

• Authorization to work in the U.S. on a full-time, regular basis without additional sponsorship
  
  

Reports to: Manager, Network Records

 

Work Plans: This role falls into our hybrid work model working in your assigned office approximately 60% of the time (3 days per week) and where you do your best work 40% (2 days per week). 

 

Additional Information: Crown Castle has a COVID-19 Vaccine Policy in place requiring vaccination by your employment start date, unless approved for an accommodation or otherwise prohibited by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Intern

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