Client Services Relationship Manager at Dama Technology Inc in South San Francisco, California

Job Description:

Client Services Relationship Manager

About Dama Financial:
At Dama Financial, weuse financial technology to solve problems that critically impact the growth and reputation of the cannabis industry.We offer innovative, compliant, and sustainablefinancial products, removing the barriers that exclude cannabis businesses from accessing the fundamental financial solutions required to support a rapidly growing industry.We have a diverse team of payments professionals with deep expertise in financial services, payments technology, and successfully building and growing companies.Throughout the organization, youll find people who solve problems, deliver solutions, and deal with uncertainties while building best in class products for the industry.

The Role:
The Client Service Relationship Manager will play a critical role developing, maintaining, and growing strong, profitable, and mutually beneficial relationships with our customers, as well as serving as the eyes and ears of our organization in understanding our customers needs and selling bank products and services to commercial clients.
The responsibilities of the Client Service Relationship Manager include but are not limited to:
Maintain and expand an assigned portfolio of client relationships and financial product portfolio in accordance with Damas policies.Gain a thorough understanding our customers business, goals, and their needs through regular engagement and active listening and disseminate knowledge to the client service organization, the product and operations organization.Develop a comprehensive knowledge of Damas Financial products and solutions, business practices, and capabilities.Serve as customer advocate, educator, and trusted advisor that will solve the customers problem and deliver quality solutions to their needs.Quickly establish rapport with our customers and build trust and loyalty with potential or current customers and substantially increase engagement and adoption of the Companys products and solutions.Oversee product and service launches at assigned portfolio of customers.Ensure launches are successful, products are quickly adopted, and customers teams are properly trained.Identify and solicit potential clients using referrals, personal contacts, and existing clients.Meet or exceed production goals.Periodic onsite visits to customers locations

Skills and Experience
Strong verbal and written communication skillsExcellent interpersonal skills and relationship builderAbility to roll up sleeves to get things done and the desire to follow through on commitments a mustProblem solver and intellectually curious6+ years in sales-oriented account management / client advisory backgroundCustomer oriented mindsetTeam playerExperience with Salesforce or another CRM preferredCommercial Banking background and Financial Services experience a plus

Due to the nature of financial systems, you will be required to pass a background check.

Benefits
Healthcare401KGenerous PTOWork from home options

Send resumes to jobs@damafinancial.com
LI - Client Services Relationship Manager