Operations Manager - Franklin, TN - Onsite at Mars, Incorporated in FRANKLIN, Tennessee

Job Description:

LOGISTICS B 5- I I

Franklin, TN

We're looking for a Logistics specialist w ho knows how to apply theory and put it into practice with an in-depth understanding of a specifi c. area. Independently performs the full range of responsibilities within th e role.

What are we looking for?

Minimum

• Bachelor's Degree in Transportation Logistics or Supply Chain


• 1-2 years of logistics Project Administration and/or


• Operational Customer Service Experience within Transportation or Logistics Industry


• Ability to run Business Intelligence reporting

Preferred

• Transportation industry knowledge, including key terminology; and general knowledge of primary customer industries


• Demonstrated customer service mindset


• Knowledge of Microsoft Tools

What will be your key responsibilities?

• Customer Relationship Consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, relaying service failures, etc.


• Project related cost reduction: participate in committees aimed at identifying and executing approved cost reduction initiatives.


• Perform data collection analysis, benchmark rate achievement, automation objectives, expedite decisions and cost, etc.


• Financial Procedures and Operating Metrics Monthly/Quarterly KPI calculation and release to customer using ad-hoc reports, dashboards, and scorecards


• Manage the Logistics Specialists to ensure day to day operations goals are achieved

What can you expect from Mars?

• Work with over 130,000 d iverse and talented Associates, all guided by The Five Principles.


• Join a purpose driven company, where we're striving to build the world we want tomorrow, today.


• Best-in-class learning and development support from day one, including access to our in-house Mars University.


• An industry competitive salary and benefits package, including company bonus.

Find out more about what Mars can offer you by visiting our Global Careers site.

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