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Operations Manager - Franklin, TN - Onsite at Mars, Incorporated in FRANKLIN, Tennessee

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:


Franklin, TN

We're looking for a Logistics specialist w ho knows how to apply theory and put it into practice with an in-depth understanding of a specifi c. area. Independently performs the full range of responsibilities within th e role.

What are we looking for?


  • Bachelor's Degree in Transportation Logistics or Supply Chain

  • 1-2 years of logistics Project Administration and/or

  • Operational Customer Service Experience within Transportation or Logistics Industry

  • Ability to run Business Intelligence reporting


  • Transportation industry knowledge, including key terminology; and general knowledge of primary customer industries

  • Demonstrated customer service mindset

  • Knowledge of Microsoft Tools

What will be your key responsibilities?

  • Customer Relationship Consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, relaying service failures, etc.

  • Project related cost reduction: participate in committees aimed at identifying and executing approved cost reduction initiatives.

  • Perform data collection analysis, benchmark rate achievement, automation objectives, expedite decisions and cost, etc.

  • Financial Procedures and Operating Metrics Monthly/Quarterly KPI calculation and release to customer using ad-hoc reports, dashboards, and scorecards

  • Manage the Logistics Specialists to ensure day to day operations goals are achieved

What can you expect from Mars?

  • Work with over 130,000 d iverse and talented Associates, all guided by The Five Principles.

  • Join a purpose driven company, where we're striving to build the world we want tomorrow, today.

  • Best-in-class learning and development support from day one, including access to our in-house Mars University.

  • An industry competitive salary and benefits package, including company bonus.

Find out more about what Mars can offer you by visiting our Global Careers site.



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