General Manager - Military Services Group at American Water Service Operations and Maintenance in west point, New York

Job Description:

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People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

American Water is the best choice for your next role! With a history dating back to 1886, American Water (NYSE: AWK) is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs approximately 6,400 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to an estimated 14 million people in 24 states. American Water provides safe, clean, affordable, and reliable water services to our customers to help keep their lives flowing. For more information on American Water, visit amwater.com and follow American Water on Twitter , Facebook and LinkedIn .

American Water - Military Services Group is in search of its next industry leader at West Point. This position will lead a team responsible for the capital projects, regulatory and environmental compliance as well as the long term opreations and maintenance of our water and wastewater assests on the military installation. This people-focused , change champion will collaborate with our installation partners to drive success of our 50-year contract!

Primary Role

The General Manager of Operations is primarily responsible for the delivery of all operations and maintenance activities required under the service agreement contract. Duties include planning, organizing and directing activities with respect to the respective contract operations, including water/wastewater treatment facilities, distribution/collection systems and pump/lift stations, etc. as may be required by contract. This position is responsible for fostering cooperation between operations and and capital staff on new capital upgrades and repair & replacement projects.

Key Accountabilities

• Responsible for the overall safe operation and maintenance activities of the facilities associated with the project.


• Analyzes and evaluates operation, maintenance, and support functions. Initiates new or improved practices as necessary.


• Responsible for ensuring appropriate health and safety measures are established and carried out in system operations, management and maintenance.


• Develops objectives to meet regulatory requirement efficiencies and productivity via continuous quality improvement and strategic planning.


• Organizes operations, maintenance, and support activities to maximize efficient use of available staff, equipment and materials.


• Directly or indirectly supervises all staff assigned to the Project.


• Accountable for achieving state, federal and local standards for water and wastewater regulatory requirements.


• Assures that all Human Resource, OSHA, Department of Labor notifications are displayed for all employees to view, checking periodically for compliance.


• Develops and oversees the annual O & M budget. Monitors and controls costs according to the R&R plan. Coordinates activities and supports the implementation of Capital Projects.


• Controls expenditures to meet or exceed budget expectations on an ongoing basis.


• Responsible for delivery of key reports and periodic updates to plans and manuals as defined in contract. Interacts with subordinates, supervisors, other agencies, and customer representatives to facilitate smooth system functioning.


• Performs other related functions as assigned.


• Knowledge of water treatment processes and techniques, and management of water treatment systems.

Knowledge/Skills

• Able to build and sustain a collaborative, high performance team culture that encourages creativity, innovation, empowerment, and vision.


• Able to direct, coach, interact, mentor, and organize people to accomplish goals consistent with the organization's objectives. Ability to lead managers and supervisors.


• Able to lead a strategic approach to developing long range Project goals and objectives, developing a plan to reach these goals.


• Able to proactively introduce changes into the facility to address emerging issues.


• Able to encourage the effective use of technology to improve facility operations.


• Able to institutionalize the concepts of continuous quality improvement activities, performance measures and benchmarking.


• Able to clearly articulate complex issues both verbally and in writing to technical and non-technical people.


• Able to plan, schedule, prioritize, and coordinate work within assigned work area.


• Able to respond to emergencies in a calm and levelheaded manner.


• Able to establish effective working relationships with employees, supervisors, customers, and the general public.


• Able to work in a team environment.

Experience/Education

• Graduation from an accredited college or university with a degree in sanitary, chemical, civil, electrical, or mechanical engineering, public or business administration or other equivalent degree.


• Additional qualifying experience may be substituted for the degree on a year for year basis.


• Over seven (7) years of increasingly responsible management experience in utility, surface water and/or wastewater operations strongly including proven experience with financial operations involving one or more sites.


• Experience with both non-union and union environments preferred.

Work Environment

• This position reports onto a military installation. In addition to American Water's pre-employment screenings, this position requires the ability to pass a Department of Defense background check for access to the military installation.


• Both office and field environment.


• Must be physically able to work indoor or outdoor work during seasonal heat and cold, or other adverse weather conditions.

Certifications and Licenses

• Must possess a valid state (of residence) driver's license and ability to pass a motor vehicle background check.


• Local travel to various worksites.

Competencies

• Prioritizes & Role Models Safety


• Self-Awareness


• Develops Talent


• Plans, Aligns, & Directs


• Drives Engagement


• Decision Quality

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.