User Experience Design Internship (Remote) at Lands End Inc in Dodgeville, Wisconsin

Job Description:

At Lands’ End, we are on a mission to create a more comfortable world. We care about our employees, our community and our planet. People are the heart of our company, and our doors are open to everyone. We are committed to creating a welcoming, safe and inclusive environment for all. Our strength in work and life comes from the combination of our experiences, backgrounds and talents. It's what we do as people that makes Lands’ End a great place to work. In this role, you will have the flexibility to work days onsite at the Corporate office in Dodgeville, WI and at home each week. A fully remote option is also available. 

As an intern, you will join over 5,000 talented individuals who are leaders, critical thinkers, accountable, curious, flexible and results-minded all driving toward the same goal - to delight customers and drive sales through multiple channels. In addition, you will join a diverse group of individuals from a variety of colleges, universities and areas of study. Some highlights of our internship program include: 

• Twelve-week program: May 22 – August 11, 2022


• Paid Internship: $18.00 per hour


• Hybrid work option


• Computer equipment shipped directly to you


• Summer Hours: Work ends on Fridays at 1pm


• Team building and networking activities


• Group projects and career-building workshops


• Leadership and cross-functional learning opportunities


• Assigned mentor focused on your growth and development


• Senior leader speaker series


• Lands’ End merchandise 50% discount

Our internship program is designed with future leaders in mind and serves as a pipeline for top talent. Participants in our program receive one-on-one mentorship while working alongside seasoned User Experience professionals. The User Experience Intern is responsible for designing e-commerce business to consumer and business to business interfaces while meeting our customer’s goals and business objectives. The candidate must be comfortable translating complex business requirements into sitemaps, user flows, wireframes, mockups, and prototypes. You must also have the ability to design the overall responsive design functionality from mobile to desktop, to ensure a great customer experience, and iterate upon it in accordance with quantitative and qualitative usability studies. The student will gain leadership, interpersonal and business knowledge alongside a skilled e-commerce team.

Responsibilities

• Translate concepts into user flows, mockups, prototypes, and annotated wireframes that lead to intuitive customer experiences.


• Facilitate the business vision by researching, conceiving, sketching, prototyping designs utilized for concepts and usability studies.


• Make strategic design and customer experience decisions related to new features and functions.


• Collaborate with the customer experience team, digital product managers, customer in sights team, cross functional business partners and stakeholders.


• Ability to advise cross functional partners on customer experience design methodology and web accessibility compliance standards.

Qualifications

• An understanding of user-centered design, user research, rapid prototyping, quantitative A/B testing, qualitative user studies and web accessibility standards.


• Proficient with gathering and utilizing analytical data to improve the customers shopping experience.


• Utilize customer experience best practices with a mobile-first responsive design philosophy.


• Communicate closely with teams and stakeholders delivering design solutions for approval.


• Knowledge of Jira, Confluence and Adobe Suite software a plus.


• User Experience Design or related field desired.

#LandsEndCareers

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Ecommerce/Digital