Patient Services Specialist Sr. at Nemours in Orlando, Florida

Job Description:

Nemours Children's Hospital is seeking a Patient Services Specialist Sr. (FULL-TIME), to join our team in Orlando, Florida.

The Patient Services Specialist, Senior is responsible for scheduling and coordination of the Autism patient population in coordination with the Director of Autism Intervention, Operations Manager, and the Florida Service Line Administrator. This individual is responsible for the adherence to the standard work established for scheduling patients for multidisciplinary appointments and ABA Therapy for the Early Autism Identification program. This individual will also perform administrative duties to support the providers and staff within the program which may include ordering supplies, acting as the Timekeeper, arranging meetings, updating templates, assisting with the onboarding, assistance with credentialing and enrollment and coordination of community screeners and referring physician site visits

• Serves as primary resources in support of the Autism Program.
  
  
  • All scheduling/rescheduling processes for patients screened and evaluated as part of the Early Autism program and ABA therapy clinic, coordination of diagnostic and therapeutic care among different providers and scheduling multiple provider clinic appointments all, which may include obtaining records from other institutions.
  • Actively participates in the Autism multi-disciplinary meetings.
  • Oversees the collection of patient and parent questionnaires.
  • Maintains oversight and assists with the transition of care/referrals to primary care providers or other services outside of Nemours as requested by the clinical team.

• Serve as the Administrative Support in ordering supplies, coordinating meetings, and other administrative support needs.
• Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's supervisor.
• Other duties as assigned.

• Must have a High School Diploma.
• Minimum (1) one year of experience.