Posted in General Business 30+ days ago.
Type: Full-Time
There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.
IGI manages the intake process for requests of new report types and first run production of new product reporting. The team also governs GCIR branded reporting templates and automated kit slides by assessing change requests, working with internal business partners to understand needs, and determining scalable standards. The group is also responsible for assessing impact of firm-wide and product-specific changes to GCIR material and implementing those changes directly or communicating updates to production teams and the GCR and Seismic automations teams as needed.
Role Summary
Monitors and reports on client portfolio performance. Continues to develop an understanding of online tools and reporting platform. Answers standard and moderately complex inquiries from clients regarding client reporting operations. Reviews data leveraged to support business initiatives.
Responsibilities:
Provides analysis and development of reports related to all aspects of account activities, performance, and investment-related practices and procedures.
Serves as an escalation point for client inquiries. Continues to develop knowledge on various product and investment offerings in order to address client inquiries and concerns.
Maintains the reporting system utilized by clients to generate reports on their portfolios and portfolio performance. Trains clients on reporting system.
Interprets and suggests programs or improvements to services delivered in order to improve client service and operational experience.
Continues to develop expertise in investment data and compliance requirements.
Qualifications:
Required:
Bachelor's degree or the equivalent combination of education and relevant experience AND
2+ years of total relevant work experience
Note: FINRA licensing is not required for this role.
Commitment to Diversity, Equity, and Inclusion:
We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.
Benefits: We invest in our people through a wide range of programs and benefits, including:
Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering.
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