Radio Operations Support Specialist at State of Oklahoma in Oklahoma City, Oklahoma

Job Description:

Job Posting Title

Radio Operations Support Specialist

Agency

585 DEPARTMENT OF PUBLIC SAFETY

Supervisory Organization

Comm & Electronic Services–DPS Headquarters

Job Posting End Date (Continuous if Blank)

February 16, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

$55,000.00 Annually

Job Description

Basic Purpose

Positions in this job family are assigned responsibilities involving professional level work in managing, coordinating or directing a major phase of a comprehensive or specialized operating program, providing staff services in various management areas, direction of a major operating division, program, unit, or functional area, or similar responsibilities.  This will include responsibility for managing and supporting the Radio Operations Center for the Oklahoma Department of Public Safety. This includes Device Management and Configuration, User Administration, Inventory Control and Vendor Supported Troubleshooting. Hardware, software, and maintenance include but are not limited to working on the following:

•           Trunked Radio System

•           Database Management

•           Computer Aided Dispatch

•           Land Mobile Radio Performance Management

Typical Functions

• Plans, organizes and/or directs a component of an agency or institutional program or a major division, program, or function established to accomplish a basic goal or mission of the agency.

• Interprets and advises agency personnel and the general public on departmental rules, regulations and laws governing the operation of the agency, division or department program.

• Prepares administrative, statistical and/or fiscal documents pertaining to departmental activity.

• Provides supervision or direction to assigned staff in planning, promoting, and implementing programs in accordance with agency policies and goals.

• Advises on future resource requirements, priorities for programs and activities; estimates timetables for accomplishing assigned activities; develops policies, rules, and regulations consistent with state and federal laws pertaining to the administration of programs.

• Plans, develops and conducts training, seminars, meetings, or clinics as required; represents the agency at meetings, seminars, and conferences.

• Drafts policies and procedures, and develops contract or grant proposals.

• Reviews proposed legislation and recommends changes; may act as legislative liaison.

Level Descriptor

In this position, the candidate must be highly self-motivated, being capable of working in Team or Individual Settings effectively. Must be capable of developing documentation and new methodology for supporting applications. Effective use of Microsoft applications and tools relating to Spreadsheets, Databases, and Presentations. Candidate must be capable of maintaining and documenting Service outages and resolutions and managing Inventory Lists.

At this level employees are assigned responsibilities involving the direction or management of a major program, division, unit or function which is of moderate size and scope or perform professional level work involving program supervision, development, coordination, or implementation with responsibility for a major phase of a program which is large in size and scope.  Responsibilities may include serving as an operating program manager assigned administrative, staff, or program responsibilities, performing functions in the areas of program management and development, providing guidance for operations and services, performing program planning, development, and evaluation activities, and organizing and coordinating program services and activities.  Incumbents will be expected to perform assigned duties at all levels of complexity and will provide guidance, supervision, and training to assigned staff.

Knowledge, Skills, Abilities and Competencies

Knowledge, Skills and Abilities required at this level include knowledge of the methods of organization and management; of public administration; of agency policies and procedures; of grant or contract program requirements; of the legislative process; of basic research and statistical techniques; of federal and state laws and regulations relating to administration of assigned programs; and of supervisory principles and practices.  Ability is required to establish and maintain effective working relationships with others; to communicate effectively, both orally and in writing; to establish and develop training programs; to exercise good judgment in analyzing situations and making decisions; and to organize and present facts and opinions.

Education and Experience

Education and Experience requirements at this level consist of a bachelor's degree and three (3) years of professional experience in business, Information Technology, or related discipline is preferred; or an equivalent combination of education and experience, substituting one year of technical administrative* experience for each year of the required bachelor's degree.

Special Requirements

This position may require limited travel to DPS Troop Headquarters located throughout the state. Travel opportunities also exist for In State and Out of State Training Events. Must pass fingerprint background check. Finally, the position requires exceptional customer service skills in dealing with clients, vendors, and Agency Administration at all levels.

The Department of Public Safety has determined that some positions in this job family are safety sensitive as defined by 63 O.S. § 427.8.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.

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