Manager - Client Services at Infosys Limited in Chicago, Illinois

Job Description:

Infosys is seeking a Client Partner, Capital Markets. The person will lead all client interfaces within the assigned account scope and along with the Senior Client Partner / Group Managers build an account plan for client management. Usually, the Client Partner handles a single account or part of a large account with a P&L of $30MM to $50MM.• Client relationship management and business development: manage client relationships, build a portfolio up to $30-50M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

About Infosys Capital Markets:
Infosys has a well-established capital markets practice that brings together domain knowledge, technology expertise, and delivery capabilities to help our clients in their digital transformation journey.
Capital markets firms are increasingly embracing emerging technologies to accelerate business transformation, and enable innovation and customer-centricity by leveraging the information advantage. Business is focused on enhancing market share, reducing cost, prudent risk management, and improving client experience by redefining business and operating models through Digitalization. IT is responding to the business imperatives by identifying use cases to effectively leverage the power of technologies such as AI/ ML, RPA, NLP, and Cloud-based solutions.
Infosys implement highly scalable, secure target IT architecture that helps clients adapt to the change, be leaner, and achieve business agility. Infosys leverages its key competencies to successfully deliver digital transformation programs for the clients in capital markets domain.Infosys Capital Markets Tools & Accelerators
• Signzy uses real-time, Artificial Intelligence, and Machine Learning to help Banks and Financial Institutes to speed up the end-to-end Digital Onboarding of clients and Digital KYC process to streamline the existing process and reduce fraud risk and TAT for the clients.
• Ontotext - Compliance, KYC, and policy management.
• Stardog - A single platform that provides a comprehensive view of firm-wide parties, transactions, accounts, exposures, and various interrelated risks in order to power a range of use cases from regulatory compliance to Customer 360 to fraud detection.
• Chartiq - Charting and technical analysis solutions for the capital market.
Required Qualifications:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience in the relevant industry/vertical
• Track record of interacting and building relationships with C-level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication, and presentation skills
• Wide variety of IT and business consulting engagement experience
• U.S. citizenship or permanent residency is required; we are not able to sponsor this position at this time

Preferred Qualifications:
• Knowledge of industry-specific go-to-market solutions
• Good understanding of industry-specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationshipAbout Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.