Marketing Insights Intern at Federal Reserve Bank (FRB) in Chicago, Illinois

Job Description:

Company

Federal Reserve Bank of Chicago

Location:  Hybrid in Chicago

Preferred Majors: Undergraduate or Graduate; Marketing Research, Social Sciences, Business, Marketing, Mathematics/Statistics, Economics, Psychology, Journalism

Business Unit Description: 

The FRFS Product, Relations and Marketing Group (PRiMe) conducts marketing research to support Federal Reserve Product Team, FRS Districts and internal departments. The results of the research analysis contribute to decisions that directly benefit financial institution customers and streamline business functions. Within this framework, determining customer needs, preferences and satisfaction with respect to Federal Reserve Financial Services (FRFS) is critical.

Job Responsibilities: 

- Provide support in managing marketing research projects and analyzing research data under close to general

supervision

- Assist in crafting survey questionnaires

- Program short online surveys

- Review/test online survey instruments for accuracy and functionality

- Monitor and verify survey data collection

- Conduct analysis using Excel (e.g., Pivot tables) or other statistical analysis programs

- Summarize survey results in Excel charts/PowerPoint presentations

- Proof reports produced by Insights Team for accuracy and legibility

- Identify and write general research findings

- Key projects: User Satisfaction and Senior Decision Maker Surveys, Market Intel

- Help plan and organize the annual Chicago Payments Symposium, a premier industry payments conference

- Organize research materials for internal audit and for posting on CRSO website

Job Requirements: 

- Familiarity with general marketing research methodologies and analyses

- Experience with online quantitative survey instruments and qualitative interviews or focus/discussion groups

- Strong project management, and oral and written communication skills

- Proficiency with Microsoft Excel, PowerPoint and Word

- Innate attention to detail and accuracy

- Interest in solving problems, or generating solutions

- Curious about financial services

- Willing to ask questions to clarify or better understand new topics

- Proactive in supporting, contributing, and collaborating with teams
Who we are:
One of the most influential, trusted and prestigious financial institutions in the world. The Federal Reserve Bank of Chicago, serving five states, is one of the 12 regional reserve banks in the United States. The twelve banks along with the Board of Governors in Washington, D.C., make up the nation’s central bank.

What makes us unique? We are a regulatory bank. This internship gives you the opportunity to intern for a bank that supervises other banks.

Location:  Hybrid in Chicago

Preferred Majors: Undergraduate or Graduate; Marketing Research, Social Sciences, Business, Marketing, Mathematics/Statistics, Economics, Psychology, Journalism

Business Unit Description: 

The FRFS Product, Relations and Marketing Group (PRiMe) conducts marketing research to support Federal Reserve Product Team, FRS Districts and internal departments. The results of the research analysis contribute to decisions that directly benefit financial institution customers and streamline business functions. Within this framework, determining customer needs, preferences and satisfaction with respect to Federal Reserve Financial Services (FRFS) is critical.

Job Responsibilities: 

- Provide support in managing marketing research projects and analyzing research data under close to general

supervision

- Assist in crafting survey questionnaires

- Program short online surveys

- Review/test online survey instruments for accuracy and functionality

- Monitor and verify survey data collection

- Conduct analysis using Excel (e.g., Pivot tables) or other statistical analysis programs

- Summarize survey results in Excel charts/PowerPoint presentations

- Proof reports produced by Insights Team for accuracy and legibility

- Identify and write general research findings

- Key projects: User Satisfaction and Senior Decision Maker Surveys, Market Intel

- Help plan and organize the annual Chicago Payments Symposium, a premier industry payments conference

- Organize research materials for internal audit and for posting on CRSO website

Job Requirements: 

- Familiarity with general marketing research methodologies and analyses

- Experience with online quantitative survey instruments and qualitative interviews or focus/discussion groups

- Strong project management, and oral and written communication skills

- Proficiency with Microsoft Excel, PowerPoint and Word

- Innate attention to detail and accuracy

- Interest in solving problems, or generating solutions

- Curious about financial services

- Willing to ask questions to clarify or better understand new topics

- Proactive in supporting, contributing, and collaborating with teams

Internship Program Details:

The Federal Reserve Bank of Chicago Summer Intern Program is a paid internship that is open to undergraduate, graduate and PHD students.  It begins in June and continues for 12 consecutive weeks. Interns work 40 hours per week and are assigned to one department. 

*Students who are currently taking a gap year or gap semester due to the COVID-19 pandemic remain eligible for this program.

Typical Day:

Project oriented hands-on assignments and professional development activities including a volunteer project. Interns receive a solid overview of the Fed while contributing to their designated Bank department. 

Culture:

We have a collaborative work environment that fosters inclusion. As a public service institution, we reflect all the communities we serve. Interns will have the opportunities to network with subject matters experts and interns assigned to other business areas.

Application Process:

• September and onward – applications


• Mid October and onward - Interviews


• January – offers accepted


• June 5, 2023 or June 12, 2023 – Start dates

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. 

Additional Requirements:

Some of these positions may require the Supervision and Regulations specific requirements explained below. Applicants must be US Citizens or permanent residents with the intent to become US Citizens.

Other Requirements

All Federal Reserve Bank of Chicago employees must be fully vaccinated against COVID-19, and receive a booster shot within 30 days of being eligible to do so, unless the Bank grants an accommodation based on medical condition or sincerely held religious belief. 

As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank’s ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.

Other Requirements and Physical Requirements

This document indicates the general nature and level of work performed by employees within this position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. An employee's responsibilities, tasks, and duties might differ from those outlined in the job description, and other duties, as assigned, are a part of the job. The Federal Reserve Bank of Chicago reserves the right to modify the elements of this job description, as business needs require.

Full Time / Part Time

Full time

Regular / Temporary

Temporary

Job Exempt (Yes / No)

No

Job Category

Internship

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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Salary:

$37,440.00

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