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Fulltime - Principal Therapist at Fairmont Orchid - Hawaii in waimea, Hawaii
Posted in General Business 30+ days ago.
Type: Full-Time
Job Description:
Principle Therapist
As the principle therapist at the luxurious Spa Without Walls, you will show your leadership and interpersonal strengths to create a service delivery that is relaxing, mindful, and culturally infused while creating an exceptional guest journey.
What is in it for you:
- Experience the beauty, culture and adventures that await on Hawai'i Island
- Competitive extended benefits package including, medical, vision and dental for full-time permanent status
- 401(k)/retirement savings plan and matching program
- Life insurance
- Opportunities to grow from obtaining professional development through Accor's exclusive online learning platform
- Duty meal in our staff cafeteria
- Employee Travel Program
- Discounts on food & beverage and spa services
What you will be doing:
- Oversee and supervise all massage therapists and day to day operations
- Assist in the administration and implementation of staff training in all aspects of the Spa's operations
- Manage scheduling of all therapists, documentation, leave and shift coverage
- Maintain attendance and performance log for all therapists and coordinate with Spa Manager/Director on addressing performance or attendance concerns
- Perform all 25, 50, 80, and 110-minute massages, body, and face treatments.
- Ensure all massage therapists have the product and equipment needed to perform their job duties successfully
- Report dysfunctional equipment to Spa Manager
- Monitor and submit work orders for the maintenance of the facility
- Keep work area clean and neat at all times
- Courteously interact and answer all facility-related questions and ensure guest comfort at all times
- Troubleshoot all guest and colleague complaints/concerns and handle accordingly
- Be available to perform practical tests on therapist candidates
- Maintain current professional licenses
- Maintain knowledge of current trends in massage and body work industries and present concepts and ideas as they may be relevant to Fairmont Spas
- Work with Spa Manager in the formulation of plans for projects and with the Spa Director to implement seasonal or new treatments
- Prepare and update service operations manuals including treatment protocols
- Adhere, promote, and reinforce all company standards and protocols
- Be a positive promoter of all training and events in the hotel
- All other assigned tasks
Your experience and skills include:
- Hawaii Massage Therapy License
- Minimum of 1 year experience in Resort Spa
- Communicate thoughts, actions, and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
- Service focused personality
- Health & safety oriented
Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.
Your team & working environment
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS
#LI-KK2
#AlohaOrchid
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