Network Engineer at Medline Industries, Inc. in LIBERTYVILLE, Illinois

Job Description:

:JOB SUMMARY

The Network Engineer I is a key member on Medline's Network Core Operations Team. The main function of this position is to help maintain availability throughout the network by providing first-level support. The role will collaborate with vendors, operational staff and peer organizations to ensure the stability and integrity of Medline's Network infrastructure. In addition, it is vital that this role collaborate with the team to develop skills to understand related business and technology components.

MAJOR RESPONSIBILITIES:

• Provide first-level support usually in the form of a helpdesk ticket related to Medline's network enterprise which includes datacenter, campus and remote locations.


• Work to resolve trouble tickets generated for the team by the corporate helpdesk system.


• Configure, deploy and maintain networking solutions of Medline's LAN, WAN, WLAN, SDWAN, Cloud and Network Security focused infrastructure.


• Identify and resolve network problems including routing, switching, wireless connectivity, and application performance issues.


• Collaborate with team members to generate documentation for project overviews, process and validation.


• Gain an understanding of network monitoring applications, including alert configuration, new device provisioning and general day-to-day functioning of the monitoring tool set.


• Analyze performance data and metrics, identify problem areas and provide actionable insight to problem resolution.


• Act as a point of escalation for other IS teams regarding network infrastructure issues.


• Drive issues to closure by engaging appropriate resources.


• Participate in on-call rotation of designated network resources.


• Collaborate with Sr. Network Engineers for business continuity review and execution.


• Maintain a professional demeanor at all times adhering to the IS Departments policies and procedures. Follow Medline's Code of Ethics and other corporate policies.


• Work with offshore resources to ensure 24/7 availability.


• Other duties and responsibilities as assigned.

MINIMUM JOB REQUIREMENTS

Education :

Bachelor's Degree in Computer Science, Information Technology or similar preferred.

CCNA

Work Experience:

2 years of experience as a Network Engineer preferred

Knowledge / Skills / Abilities:

• Self-starter with ability to prioritize many projects and problems independently.


• Ability to create accurate network diagrams and documentation for design and planning network communication systems.


• Ability to troubleshoot LAN/WAN & application performance problems to resolution in multitasking environments. Layer 1 through Layer 7.


• Strong interpersonal skills with a desire to collaborate with internal and external business/technical teams.


• Ability to work out of any of Medline's Chicagoland area facilities on any given day.


• Communications: Excellent interpersonal, creativity, attention to detail, and oral and written communication skills tailored for the intended audience.


• Physical Demands: Candidate must be able to lift and move equipment up to 30 lbs. Must be able to install and route cables inside of equipment rack cabinets and small equipment rooms.


• Occasional extended work hours and weekends required for maintenance activities.


• Security skillsets: Firewall, IPS, IDS, SIEM.


• Up to 10% overnight travel may be required.

All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.