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Associate Acct Exec AHNJ (Hybrid) at Independence Blue Cross LLC in Cranbury, New Jersey

Posted in Sales 30+ days ago.

Type: Full-Time





Job Description:

Bring your drive for excellence, team orientation and customer commitment to AHNJ; help us renew and reimagine our business and shape the future of health care.  Our organization is looking to diversify, grow, innovate and serve, and we are looking for committed, empowered learning-oriented people to join our team.  If this describes you, we want to speak with you.

At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve. 

Responsibilities:


  • Primarily responsible for supporting the Account Representatives in the Small Group retention market segment. 

  • Assists the AR’s in managing the book of business by helping to manage service issues such as claims, eligibility and billing and assist AR’s in preparation for Broker/Customer meetings.

  • Assists in the development and execution of sales strategy for each group customer or prospect

  • Works with Account Representatives and Account Support Representative to ensure that all sales and account related issues are addressed.  Communicates status, issues, risk, exposure and recommendations to same on a timely basis. 

  • Attention to detail, exemplary follow-up skills, ability to work well under pressure, critical thinking and problem-solving, strong communication skills and the ability to work well on a team are the keys to success in this position.

  • Identifies trends, actively seeks to work for resolution of customer issues within segment.

Qualifications

 


  • Bachelor’s degree in Business, Marketing related field, or equivalent experience.

  • Minimum of two years’ work experience, preferably in sales or marketing or fast paced environment where building relationships/repeat customers is essential

  • Must pass State Health, Life, and Worker's Compensation (where applicable) License examinations.


  • Excellent oral and written communication skills

  • Able to work collaboratively with functional areas within segment

  • Must have the ability to develop and facilitate presentations

  • Effective interpersonal and written communication skills

  • Self-motivated and goal oriented

  • Able to work independently with drive to excel

  • Flexibility in a variety of settings and ability to work under pressure

  • Strong strategic and analytical skills



Hybrid of Choice:

Independence has implemented a “Hybrid of Choice” model which provides our associates with the flexibility to choose whether to work remotely, work in the office every day, or work in the office on certain days at their discretion. However, management may require our associates to work from Independence’s physical office locations on certain occasions. This role is designated as a role that fits into the “Hybrid of Choice” model. While associates may work remotely, the work must be performed in the Tri-State Area of Delaware, New Jersey or Pennsylvania.

 

Independence Blue Cross is committed to the health, safety, and well-being of our associates. In support of that focus, Independence expects all new hires to be up to date with COVID-19 vaccination and booster*. Independence’s policy provides reasonable accommodations for medical or religious reasons as required by law. The process for requesting a reasonable accommodation is communicated to candidates when they are offered employment.

 

* To be considered “up to date” with COVID-19 vaccination and booster, individuals must have received an initial series of the vaccine (whether a 1-dose or 2-dose series) and timely receive a booster once eligible.  Individuals not yet eligible to receive a booster shot will be required to timely obtain a booster once eligible. 





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