Philanthropy Manager at Self-Help Services Corp in Durham, North Carolina

The Center for Responsible Lending (CRL) is a nonprofit, non-partisan organization working to ensure a fair, inclusive financial marketplace that creates opportunities for all. Through research, legal analysis, policy development, and state and national advocacy engagement, CRL fights for economic equity for underserved communities—particularly Black and brown communities and low-to-middle income families. CRL’s staff reflect a collective commitment to eliminating systemic injustice in America’s financial services.

CRL provides a strong voice on both the state and national levels for these families to expand family wealth and financial stability through sustainable homeownership, affordable higher education, and support for small businesses, and protect their financial stability by preventing abusive products that trap families in debt and strip away their income, by ending payday lending and other predatory high-cost lending, exorbitant bank fees, and abusive debt collection practices.

Position Summary:

The Philanthropy Manager will identify new donors and prospects, manage, and optimize our

internal systems to advance high-potential leads, and craft compelling communications to convert prospects and donors into long-term supporters.

What You’ll DO:

DONOR ENGAGEMENT AND RESEARCH

• Utilize internal prospect research software (iWave) to assess potential donor leads


• Leverage Salesforce to document, track, and take actions against individualized donor
  
  engagement plans, including drafting donor outreach


• Build annual stewardship calendar; curate content in partnership with program and
  
  recruitment teams; create donor ‘touchpoints’ throughout year to ensure high-quality donor
  
  experience


• Write donor proposals/grant applications with editorial oversight and reports for philanthropic
  
  support as needed. Manage distribution of communications to key funders.
  
   

DATABASE MANAGEMENT AND ANALYSIS

• Oversee all functions of donor database (Salesforce) management and execute against
  
  fundraising data vision


• Manage reports and dashboards for all philanthropy functions to track progress, support
  
  campaigns and mailings, inform fundraising strategy, and increase efficiency of daily tasks


• Build Salesforce automations to drive fundraising efficiency, minimizing human error


• Partner with Director of Philanthropy to analyze donor pipeline and recommend strategies to improve the efficiency and/or effectiveness of fundraising operations.

GIFT PROCESSING

• Process all donations in a timely manner, including coding each gift, entering gift information in the database, informing relevant contacts, and facilitating appropriate thank-you process


• Process grants and provide timely, accurate grant reporting


• Assist donors with gift transactions, including check and credit card donations


• Assist the Finance Department on monthly reconciliations and the annual audit.
  
   

What You’ll Need:

• Bachelor’s degree or equivalent related experience required


• 2 years of experience in development, sales, partnerships, or project coordination; 2+ years preferred


• Preference for working in organizations that place a priority on teamwork and collaboration


• High degree of organization and demonstrated ability to manage multiple priorities and tasks


• Outstanding communication skills, both written and oral. Ability to develop and ultimately deliver engaging presentations


• Ability to work evenings or weekends for online and in-person events


• Strong technical aptitude including proficiency in Microsoft Word, PowerPoint and Excel and the ability to quickly learn new technologies; Intermediate proficiency with Excel and/or experience with Salesforce preferred.

Center for Responsible Lending is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.