Account Manager- WFM at United Natural Foods Inc in Racine, Wisconsin

Job Description:

Purpose:

Responsible for being the main point of contact and supporting specific regions of Whole Foods Market (WFM). Heavily involved in resolution of day-to-day issues involving servicing WFM. Manage, direct, and coordinate all sales plans and programs. Create partnering relationships of trust, integrity, customer satisfaction and loyalty. Oversee development of the accounts and meeting the customer’s needs. Create partnerships with vendor and broker and other trade partners. Execute existing sales plans and goals designed to increase sales, profits, and market share and to minimize expenses. Provide recommendations to increase sales and profits. Ensure professional business relations exist with customers and their needs are met.

Job Responsibilities:

• Work closely with all UNFI departments to ensure the Region’s needs are being met, regarding fill rates, promotions, on-time delivery, order quality, etc.
  
  
  
  • Ensure requests, needs, and questions are promptly resolved. Follow-up on all notices for action and new opportunities.
  
  
  • Coordinate necessary meetings and communication, both internal and external, to address any issues relating to servicing the Regions.
  
  
  • Provide recommendations regarding improvements in sales and service delivery, programs, and procedures.
  
  
  • Ensure WFM Regional team & stores are aware of UNFI processes, policies and procedures, and other information relevant to the business.
  
  
  • Exceed customer expectations.
  
  
  
  


• Coordinate planning and ensure implementation of effective sales programs and policies.

• Assist Senior Management with long and short-term sales strategies.


• Ensure sales plans complement and support established Company-wide goals.


• Ensure sales goals are met or exceeded.

• Research and evaluate current and potential sales opportunities. Develop recommendations.
  
  
  
  • Identify opportunities to gain business from other distributors and develop plans for doing so.
  
  
  
  


• Assist with forecasting of Forecast profit and volume growth and related goals.
  
  
  
  • Assist in preparing sales budget by sharing knowledge of region and market dynamics.
  
  
  
  

• Responsible for establishing and maintaining professional business relations with customers, vendors, and trade contacts.
  
  
  
  • Ensure sales process is professional and effective.
  
  
  • Represent the Company at trade functions.
  
  
  • Ensure the Company's professional reputation is maintained.
  
  
  • Maintain awareness of the Company's competitive position, industry trends, and the changing business environment.
  
  
  
  


• Performs other job duties as required.

Job Requirements:

Education/Certification:

• Bachelor’s degree in marketing or business management (or a related field) or equivalent experience preferred

Experience:

• Minimum of five years of sales experience preferred.


• Experience in developing and carrying out business plan and/or sales plans


• System Implementation Preferred

Knowledge:

• Knowledge of Company products


• Understanding of sales forecasting, programs, promotions, and related techniques


• Familiarity with Whole Foods Markets


• Proficiency in Microsoft Office Suite

Skills/Abilities:

• Strong leadership abilities


• Proven track record of meeting and exceeding customer expectations


• Excellent communication, negotiation, and presentation skills


• Ability to interact at all levels of business


• Able to manage and coordinate projects

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.