IT Analyst Staff Spec, BI Dev - Children's Hospital Support at University of Virginia in Charlottesville, Virginia

Job Description:

This IT Analyst Specialist, Business Intelligence (BI) Developer is responsible for using the enterprise's data to design, create, and maintain analyses and BI reports and tools in support of clinical, business and research operations at UVA Health. Performs data analysis utilizing appropriate analytics methodologies and fosters data-driven decision-making by providing valuable consultative analytics support to executives and service line leadership, in accordance with regulatory standards as appropriate. Leads the team and offers technical advice and guidance to fellow BI developers, significantly contributing to the BI team's mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Under minimal supervision and with efficiency:

• Participate in cross-functional performance improvement team efforts, ensuring appropriate analysis of data, data accuracy, and data availability.


• Consult with all levels of users to help them solve problems, as well as contribute to highly-visible and impactful organizational, projects through the expert analysis and presentation of data.


• Collaborate with operational subject matter experts and stakeholders, serving as lead developer and resident expert for outcomes-related metrics, ensuring accurate metadata, target/threshold acquisition, appropriate metric and report development, data validation, maintenance, and modification.


• Collect business requirements from appropriate stakeholders, design, code, validate, deploy, and maintain the semantic layer and metadata for complex reports and reporting tools, creating efficient and appropriately distributed solutions.


• Utilize tools such as Microsoft SSIS, SSRS, and SSAS, SAP Crystal Reports, Epic Reporting Workbench, Extract Framework, and Radar Dashboards, as well as, Tableau to build BI solutions.


• Develop code with structured query language (SQL), preferably Microsoft T-SQL.


• Employ tools such as Microsoft Excel, R, and Minitab to perform analysis of data.


• Design data collection tools based on parameters appropriate for the situation.


• Perform system administration: build, test, and assist with upgrade/enhancement/patch-related implementation activities.


• Adhere to, as well as provide leadership ideas for, team and departmental performance improvement activities related to quality standards and development best practices.


• Appropriately monitor the team work queue and triage requests (ensuring coverage if-needed).


• Prioritize and assign work for fellow team members, as well as effectively run team meetings, in the absence of the manager.


• Participate in governance and Change Control-related activities (ensuring coverage if-needed).


• Keep abreast of new and emerging technologies that could provide an enhanced BI experience for customers, conduct cost-benefit evaluations, and provide recommendations related to potential new technology offerings. Regularly provide guidance and training to less experienced team members.


• Conduct review of fellow team member's work as requested and provide innovative ideas for performance tuning and general query optimization.


• Coach customers, as appropriate, on use of BI tools.


• Adapt to competing demands, shifting priorities, and organizational constraints.


• Perform other duties as requested.

ORGANIZATIONAL DUTIES:

1. Communicates appropriately using good interpersonal skills.

• Positive, professional demeanor is projected through verbal and non-verbal communications.


• Information for patients and staff is delivered in a manner that is supportive, timely and understandable.


• Interpersonal conflicts are resolved using appropriate methods and organizational resources, including but not limited to Employee Relations Services and Faculty Employee Assistance Program.


• Diverse perspectives are acknowledged; language and behaviors are modeled that build inclusiveness in the work environment.


• Ideas and suggestions are clearly communicated.


• Clarification of communication is requested when appropriate.

2. Serves, manages and supports internal and external customers.

• Privacy is maintained at all times for patient and employee information.


• Actions are initiated to meet or exceed customer/co-workers expectations in delivering service by implementing the I Make the Difference philosophy (Ownership begins with me; Greet customers by making eye contact and smiling; Provide positive, professional and prompt responses, e.g. helping visitors find their way; Close every interaction with - Is there anything else I can do for you?).


• Appropriate resources throughout the Organization are used consistently to meet customer needs.


• Relationships with staff in other work areas are fostered to meet internal and external customer needs.


• Positive working relationships with peers, management and customers are maintained at all times.


• Organizational Mission and Values of Respect, Integrity, Stewardship and Excellence are evident in behaviors.

3. Participates in performance improvement activities.

• Participation in Performance Improvement activities and initiatives is on-going.


• Initiative is demonstrated to proactively diagnose and resolve problems.


• Change is met with positive, supportive behavior.

4. Participates as a team member and is accountable for own work responsibilities.

• Time off is scheduled to avoid disrupting workflow.


• Help is offered to others to solve problems and complete tasks to facilitate communication and positive team dynamics.


• Productive work habits are consistently displayed.


• Accountability for actions and decisions is demonstrated in daily work.


• Feedback is solicited and accepted in a positive manner.


• Constructive input is offered to support the work unit.

Position Compensation Range: $96,907.20 - $155,043.20 Annual

MINIMUM REQUIREMENTS


Education: Bachelor's degree

Experience:

• 7+ years relevant experience.


• Solid understanding of relational and multi-dimensional databases, schema design, indexing, and referential integrity.


• Expert with T-SQL.


• Skilled with organizing and analyzing large datasets.


• Proficient with Microsoft Excel and Word.


• Able to learn new software as-required for the position. Relevant experience may be considered in lieu of a degree.

Licensure: None required. Epic certification preferred.


PHYSICAL DEMANDS


This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

COVID Vaccination Requirement and Guidelines

Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.

The University of Virginia, i
ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

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