Payment Processor - Lockbox (3rd Shift) at Commerce Bank in Kansas City, Missouri

Posted in Other 13 days ago.

Job Description:

About Working at Commerce

Wouldn't it be great to build your career at a bank that's known for helping people with their financial challenges? That's exactly what you'd be doing when you join the team at Commerce Bank. We're looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You'd be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we've been an industry leader for over 155 years and have developed a reputation as a great place to work in the financial services world. If you'd like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We're always looking for the best and brightest.

About This Job

As an overnight, 3rd shift Payment Processor- Lockbox, you'll be responsible for the daily processing of remittance accounts and meet high standards for production and quality. You'll keep money flowing quickly and efficiently. If you're a stickler for details and are good at working fast, we'd love to talk.

Essential Functions

  • Working Overnight (3rd shift)

  • Meet department production & quality goals while working independently

  • Sort mail using OPEX mail sorting equipment

  • Hand sort accounts by box while meeting department production & quality standards

  • Fully operate, clean and maintain all mail equipment

  • Contact service on mail equipment if need occurs

  • Cross-train and deliver results in other areas of the department as needed

  • Perform data entry keystrokes at department production & quality standard

  • Read and interpret unique customer account instructions and department processing guidelines for 600+ accounts

  • Workgroup item processing that includes batch log on, batch re- association and the ability to process multiple accounts with different processing instructions

  • Meet customer deposit, scanning and transmission deadlines

  • Operate high or low speed scanning equipment with high degree of accuracy while maintaining production standards

  • Perform other duties as assigned

Work Schedule

  • Sunday - Thursday, 9:30pm-6:00am

    • All 3rd Shift employees receives a 15% shift differential

Knowledge, Skills, and Abilities Required

  • Strong organizational skills

  • Strong attention to detail and decision-making skills

  • Manual Dexterity and eye-hand coordination

  • Ability to lift up to 15 pounds

  • 10 Key by Touch with 4,000 keystrokes per hour with a high degree of accuracy

  • Repetitive hand movement

  • Ability to stand for up to 8 hours

  • Ability to maneuver multiple screens to complete keying in order to meet various deadlines throughout the shift

  • Interpret and follow directions across multiple accounts

  • Multi-task across functions as needed

  • Motivated and organized self- starter with strong attention to detail and ability to manage multiple priorities

  • Effectively communicate individual processing challenges to immediate lead/supervisor

  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

  • Basic ability to navigate computer systems effectively

  • Basic level proficiency with Microsoft Office Outlook, Word, Excel, PowerPoint and SharePoint

Education & Experience

  • High School Diploma or equivalent combination of education and experience preferred

  • 1+ years data entry or related experience in remittance processing, claims or high-volume processing, accounts receivable, bank operations, teller or other retail banking experience.

Location: 811 Main St, Kansas City, Missouri 64105

Time Type:
Full time
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