Marketing Coordinator at Collington in Bowie, Maryland

Job Description:

Essential Duties

• Deliver friendly, courteous, and responsive service to residents and prospects, exemplifying our mission and values, identify the purpose of their visit and direct them as appropriate.


• Answer calls and respond to emails inquiries, primarily from prospective residents.


• Attend department team meetings, document actions and notes for follow-up.


• Process department invoices, payments, refunds, and expense reports.


• Manage mail distribution to include pick up and preparing materials for mailing.


• Maintain and distribute weekly, monthly, and new move-in reports.


• Organize meetings, including scheduling, sending reminders, and coordinating catering when needed.


• Enter all new and potential prospects into the CRMS (Customer Relationship Management System)


• Maintain closing files and records (digital and hard copy) in an organized and efficient manner.

Sales Support

• Fields and assigns new prospects to appropriate sales counselors.


• Provide introductory sales information to “walk-ins”, and at events.


• Coordinate and manage all marketing events.


• Manage, organize, and maintain an inventory of department sales and marketing materials and supplies.


• Collaborates with the Marketing team to schedule meetings, prospects, and events (in person and virtual).

Skills

Required

• Microsoft Word


• Microsoft PowerPoint


• Microsoft Excel

Behaviors

Required

• Innovative: Consistently introduces new ideas and demonstrates original thinking


• Team Player: Works well as a member of a group


• Functional Expert: Considered a thought leader on a subject


• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well


• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

See job description

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