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In-Room Dining Server - Conrad New York Downtown at Hilton in New York, New York

Posted in Restaurant - Food Service 30+ days ago.

Type: Full-Time





Job Description:

The stunning Forbes 4-Star Conrad New York is looking for an In-Room Dining Server to join the Food and Beverage Team!

Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. This includes a 3-meal restaurant, rooftop bar, and in-room dining.



  • Classification: Full-Time


  • Shift: Various – must be available to weekdays, weekends, and holidays.


  • Union Position: Local 11

Want to learn more? Hotel Website, Instagram, Facebook, Youtube

 

What will I be doing?

As an In-Room Dining Server, you would be responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:


  • Set up room service trays and tables to prepare for incoming orders

  • Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms

  • Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner

  • Present checks to guests and obtain payment

  • Return payments/signed checks to order taker

  • Perform order taker duties and answer room service telephone, as needed

  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


  • Hospitality - We're passionate about delivering exceptional guest experiences.

  • Integrity - We do the right thing, all the time.

  • Leadership - We're leaders in our industry and in our communities.

  • Teamwork - We're team players in everything we do.

  • Ownership - We're the owners of our actions and decisions.

  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:


  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:


  • Access to your pay when you need it through DailyPay

  • Medical Insurance Coverage – for you and your family

  • Mental Health Resources

  • Best-in-Class Paid Time Off (PTO)  

  • Go Hilton travel discount program 

  • Supportive parental leave

  • Matching 401(k)

  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount


  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

  • Career growth and development 

  • Team Member Resource Groups

  • Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Pay Range: The hourly rate is $14.25 - $19 per hour and is based on applicable and specialized experience and location.





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