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Health Care Analyst - Customer Reporting at Blue Cross Blue Shield of Michigan in Detroit, Michigan

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

Responsible for identifying, collecting, analyzing, and maintaining data to evaluate issues that support prospective business decisions.  Coordinate projects for senior management.

  • Research, analyze, identify, and evaluate data from assigned problems to evaluate existing and potential trends and issues.

  • Possess and maintain a comprehensive understanding and knowledge of BCBSM business, products, programs (including provider data, networks, etc.), corporate organizational structure (including functional responsibilities), and basic research principles/methodologies.

  • Assist in the management and monitoring of multiple projects simultaneously by establishing project plans and objectives to ensure goal attainment within defined parameters.

  • Communicate results of analysis to management via reports/presentations and assist management in implementing programs that provide solutions.

  • Recommend, communicate, and implement solutions to identified problems/root cause of issues.

  • Provide expertise and guidance to unit and corporate staff as required.

  • Represent and participate in group or committee discussions.


  • Bachelor's Degree in Business Administration, Economics, Health Care, Information Systems, Statistics or other related field is required.  Master's Degree in related field preferred.

  • Four (4) or more years of experience in related field required.

  • Strong communication skills are required to understand, interpret, and communicate ideas.

  • Strong knowledge and use of existing software packages (PowerPoint, Excel, Word, etc).

  • Working knowledge of data languages such as SAS or SQL.

  • Strong analytical, organizational, planning and problem solving skills.

  • Ability to effectively interface with employees at all levels.

  • Understand and apply statistical inference.

  • Other related skills and/or abilities may be required to perform this job.

Department Information

In this role, the candidate will pull both standard and custom reports for our group customers from a variety of internal BCBSM systems. Primary duties include pulling cost & use reporting; the analyst will have group customers assigned to them that they are responsible for. They partner closely with the account managers for and customer consultants for these groups to provide data and analytic insights.

Skillset required for this position:

- SQL or other coding technical abilities

- Experience pulling medical, pharmacy, dental, vision, hearing claims

- Experience pulling group eligibility and enrollment

-  Experience in different reporting environments including databricks, sql server, Tableau, Qlik sense or other data analytics tools.

All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.

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