Manager, Learning Projects & Programs at Hilton Global in McLean, Virginia

Job Description:

***This role can be located in McLean, VA, or be Remote***

Our Global HR team partners with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members.

What will I be doing?
As an experienced project manager, you bring structure, organization, and strategic clarity to complex, cross-functional learning projects. You are eager to engage with people, resilient, and can juggle multiple priorities. You have a consistent track record of carrying out large-scale changes effectively across an organization. If this sounds like you, you should consider joining Hilton as a Manager, Learning Projects & Programs, Customer Promise (CP).

This role will be a key member of the Global Learning Team supporting Hilton's Learning & Development programs serving our diverse audience of Team Members around the world. You will establish learning project plans while managing scope, timeline, budget, tasks, and mitigating risks. You will lead a project team to articulate the goals and objectives of the project/program and establish benchmarks for success. The variety of projects will focus its scope on Customer Promise initiatives.

You will partner with learning consultants and stakeholders from the business and CP workstreams to manage global learning projects across the Enterprise. This position will ensure change is managed with a focus on effective communication, partner support and alignment both to business and learner needs creating best-in-class learner-friendly Team Member learning experiences.

More specifically you will:

• Gain an understanding of the learning need, scope, and strategic objectives
• Partner effectively with learning consultant and CP teams to examine the scope of work and identify the build or buy approach to the learning solution; partner with procurement if a request for proposal is necessary and evaluate vendors
• Establish comprehensive workflow processes, clarify roles and responsibilities, and ensure that plans, dependencies, issues, and risks are aligned with the overall project plan
• Manage project team as the main point of contact, interfacing daily with fellow members of the Learning/HR team as well as partners in the business, senior leaders, and external vendor partners
• Analyze and prioritize project activities, deliverables, and budget with realistic timelines
• Create and maintain templates and project-specific artifacts including project timelines, status reports, progress, and project costs
• Achieve consensus among diverse and dissenting viewpoints, while effectively translating ideas into prioritized and practical steps
• Ensure vendor partners adhere to the contract agreed upon in scope of work; address and work to resolve any issues in quality of work or timeline discrepancies
• Maintain compliance with legal, ethical, and regulatory requirements

What are we looking for?
We seek someone with strong personal and organizational skills and the ability to balance multiple time-sensitive assignments simultaneously in a matrixed organization. We believe the success in this role will demonstrate itself through the following attributes and skills:

• Experience implementing learning projects across a global workforce
• Ability to establish and navigate within project constraints -time/quality/cost
• Knowledge of adult learning theory/instructional design
• Agility in dealing with ambiguity, change, and shifting priorities
• Ability to rally people of different subject areas to move in a common direction to achieve shared goals
• Strong time management, organization, and prioritization skills
• Strong communications skills, experience presenting to senior leadership, and ability to communicate complex ideas clearly

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

• Two (2) years of project management experience
• Two (2) years of experience in Learning and Development
• Strong communication skills - written and verbal
• Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook
• Fluent in written and spoken English
• Travel up to 10%

It would be useful in this position for you to demonstrate the following capabilities and distinctions:

• BA/BS Bachelor's Degree
• Seven (7) years of professional experience
• PMP certification
• Certified Professional in Talent Development (ATD) or similar certification
• Proficiency with project management tools such as Microsoft Project, Smartsheets, Trello, etc.

What is it like working for Hilton?

The future of hospitality is bright at Hilton : a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of parental leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, travel insurance, a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $55,000-$90,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE

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