Senior Client Partner - Organizational Strategy at Korn Ferry US in Chicago, Illinois

Job Description:

About Us

Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.

Our 10,000 colleagues serve clients in more than 50 countries. We offer five core solutions:

• Organizational Strategy


• Assessment and Succession


• Talent Acquisition


• Leadership Development


• Total Rewards

Position Summary

This role sits within Korn Ferry's Organizational Strategy practice. This group consults on Organizational Analytics & Design, Work & Career Architecture, People Strategy & Performance, Culture & Change, and Top Team Performance. We advise clients on how to drive organizational performance and change through organization and talent solutions.

As a Senior Client Partner you will work closely with colleagues in the leading and managing of complex, custom and multi work-stream solutions that meet and exceed client expectations. This is the level for seasoned professionals capable of conversing confidently and fluidly with executive level clients on all of their business issues and harnessing the full power of the KF enterprise and our offerings to co-create effective and profitable solutions.

Korn Ferry differentiates itself in the market in our ability to offer truly integrated end to end talent solutions, therefore we work very closely with our colleagues in other solution areas as we partner with clients.

Primary Responsibilities

• Develop profitable business with key clients through effective client relationship building, account team leadership and impactful collaboration with colleagues across the KF enterprise, including internationally.


• Set standards for and manage account team performance to manage client expectations and enhance satisfaction.


• Lead and expand existing portfolio of client relationships with senior human resources (HR) and business leaders to increase opportunities to further impact the client's business success. Ensure project members are sufficiently enabled to meet client expectations. Lead the assessment and measurement of the impact of our work on our clients business.


• Lead opportunities that span multiple service lines and/or geographies. Seen as the key architect of strategies for business development, managing other resources to accomplish this.


• Maintain an appropriate mix of repeat and new business, proactively leveraging relationships to gain entry into new and grow existing accounts. Position KF in the marketplace through contributions to offerings/thought capital development and generating market awareness.


• Lead research, analysis and interpretation on client / sector business issues, performance, client competitor performance etc. with a view to identifying possible opportunities. Partner with colleagues and clients to develop thought leadership and/or research. Leverage insights to define, recommend and /or co-create strategic solutions for clients.


• Develop hypotheses about client business issues based on sound analysis plus client, sector and industry know how. Manage relationships with top thought leaders in their field globally, developing networks of influence that greatly increase opportunities for KF and move the firm to the forefront of leadership in the field. Speak at national or international forums in their area(s) of expertise, enhancing the KF brand. Lead and/or contribute to thought leadership and /or research. Plans for resource needs and implements strategies to ensure KF resources are used effectively to meet client needs.


• Manages colleagues of all levels/expertise areas and from different offices/countries to deliver client work. Actively seek opportunities to support the development of colleagues through many and various means.


• Develop a strong internal brand and international network and participate as a cooperative and proactive team member.


• Possess exceptional depth and breadth across all Korn Ferry Advisory offerings, view business issues from multiple expertise angles and leverage deep expertise to offer commercial propositions and solutions that integrate across the business and involve inter-practice approaches not obvious to others.


• Continue to deepen and broaden own consulting skills, business understanding and expertise to enable an expanded viewpoint on issues impacting our clients.

• 15+ years' experience in a consultancy/professional services firm in progressively larger and more complex/high impact client situations


• Track record of helping clients develop and implement transformation roadmaps with a strong emphasis on the leadership, organization, people, and cultural changes required to improve performance


• Skilled in several of the following areas:


• Strong client management and selling capabilities; track record of growing relationships with current clients and contributing to acquisition of new clients


• Strong "outside-in" orientation, driving the development of industry-specific or client-specific products and services to meet emerging business needs, leveraging practice and industry experts and in alignment with global initiatives.


• An exceptional motivational communicator both one-on-one with clients and within a dynamic team environment.


• An inclusive collaborator with strong influence skills and a demonstrated ability to build rapport quickly and develop and maintain strong partnerships with clients and across an organization.


• A well-developed results-oriented philosophy and work ethic; the ability to "get things done".


• A strategic thinker with the ability to recommend improvements on existing programs and contribute to the design and methodology of emerging projects.


• Flexible, responsive, and ability to work in a geographicallydispersed environment.


• Able to effectively thrive, quickly adapt to change, and navigate within a matrixed corporate environment.

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

Korn Ferry is an Equal Employment Opportunity/Affirmative

Action Employer - Minority/Female/Disability/ Veteran.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.