Head of Revenue Operations at Fitch Inc in New York, New York

Job Description:

Head of Revenue Operations

The Head of Revenue Operations is primarily responsible for leadership & development of the Revenue Operations Team departmental goals and budget and aligning revenue strategy with operational support. In this role, you will be the author/owner/driver of the revops roadmap and sales strategy/process activation and optimization. Bringing all the cross functional support teams together to support sales in delivering commercial goals, including sourcing and leveraging Fitch Solutions resources

What We Offer:

• Collaborative work environment
• Training and development for career progression
• Excellent health benefits and matching 401k

We'll Count on You To:

• Oversight - Revenue planning, forecasting, account & territory planning/optimization
• Facilitating change management needed to launch new, updated sales systems, process, and team
• Creating & optimizing onboarding and training in collaboration with HR for sales team

• Build & lead the revenue operations team that consists of 6 function areas that support CreditSights commercial organizations in processes, operations and systems & tools
• Optimize processes, data, and systems across teams to deliver value to our commercial teams, improve efficiency, and maximize revenue
• Deliver proactive and predictive data-driven insights to sales and marketing leadership to enable rapid decision making
• Identify and measure key inputs vital in developing Sales team goals, strategies, plans, policies and improvement opportunities.
• Own sales territory planning and assist sales management in identifying rep priority coverage areas
• Own marketing technology stack including attribution tracking and reporting to optimize our marketing investments
• implement & refine compensation plans for the sales organization
• Oversee the administration and use of enterprise software applications used by the sales, marketing and support teams
• Partner with enablement and onboarding teams to build world-class new hire onboarding and ramp process
• Partner with the engineering and product functions to ensure sales has a "data-driven" voice to help influence priorities and provide feedback
• Partner with business applications and IT teams to build and maintain a world class technology stack for commercial teams

What You Need to Have:

• 5-10 years of related experience (i.e. sales operations, finance, BI, sales, or general operations)
• Experience in managing Sales/Revenue Operations team
• Degree in Business or related field from a four-year college or university
• Strategic thinker with the ability to glean insights from processes, data, sales team feedback, industry best practices, continuous personal development, etc. to develop improved strategies
• Demonstrated experience, knowledge and expertise within the industry
• Strong acumen and experience with both highly transactional, inbound, inside sales models, and mid-market/Enterprise inside and field sales models
• Strong working knowledge of Salesforce.com and other sales productivity tools, including best practices for use, integrations, reporting
• Proven record of developing and implementing tactical initiatives that improve sales productivity, conversion rates, and sales team performance
• Strong project and program management skills. Consulting background a plus
• Intimate knowledge of sales forecasting, pipeline analysis, lead routing and follow-up best practices, outbound lead generation, pricing, contracting, RFPs, proposals, and reporting/analytics

Why Fitch?

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

We are building incredible things at Fitch and we invite you to join us on our journey.

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites:

www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

FOR NEW YORK ROLES ONLY: Expected base pay rates for the role will be between $200,000 and $230,000. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch's total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

CreditSights, Covenant Review and LevFin Insights are becoming one, bringing together best in class research, covenant analysis and news on a new platform, with a unified interface and login. Now more than ever before, we give our clients the ability to KNOW MORE, RISK BETTER.

CreditSights was founded over 20 years ago with the goal of producing insightful, impartial research that would allow our clients to make prudent, profitable investment decisions in the global credit markets. CreditSights is a Fitch Solutions Company.

Our global institutional client base includes banks, investment advisors, mutual funds, pension managers, insurance companies, hedge funds, private equity investors and corporations. The independent research we provide is a leading voice in global credit markets, with our experts contributing to market news in Bloomberg, The Wall Street Journal, Forbes, Financial Times, Business Insider, Barron's and many more."