This job listing has expired and the position may no longer be open for hire.

Steward Supervisor Full Time ( Harrah's Pompano Beach) at Caesars Entertainment in POMPANO BEACH, Florida

Posted in General Business 30+ days ago.

Type: Full-Time




Job Description:

JOB SUMMARY:

ESSENTIAL DUTIES & RESPONSIBILITIES

  • General:

    • Must oversee the stewards in the cleaning and storage of all wares in Food & Beverage, including all major equipment.
    • Responsible for scheduling the cleaning of all areas, equipment, and for organizing inventory.
    • Must inspect the kitchens, workrooms, and equipment for cleanliness and general order.
    • Responsible for ensuring the staff is disposing of trash, grease, chemicals and food according to health department standards .
    • Responsible for proper chemical use, chemical inventory, and ordering of supplies.
    • Responsible for directing the efficient and effective cleaning of all areas, inclusive of walls and floors.
    • Assist F&B Management with hiring, interviewing, scheduling, disciplining and evaluating all staff. Monitor staffs start times, breaks and ending times.
    • Maintain team member files and attendance records.
    • Have complete knowledge of all casino events and promotional activities, and assist as needed.
    • Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
    • Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.

    • Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

      • Perform other duties as assigned or reasonably requested by any member of management.
  • Operating Principles : Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards.
  • Tools and Technology : Commercial dishwasher and sanitizer, Commercial trash compactor, food and dish carts, hand dolly, dish cleaning brushes, wet mops and brooms, telephone and desktop computer.
  • Licensure : Must be able to obtain a 1055 - Slot Machine Combo Professional. Must be at least 21 years old. Three (3) years of tax returns.

    • QUALIFICATIONS

  • Experience: A high school diploma or GED equivalent and 2 years experience in a supervisor or lead role in a kitchen environment.
  • Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions.

    • PHYSICAL DEMANDS AND WORK ENVIRONMENT

    The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 40 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work Environment: A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a casino environment, exposed to bright lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.

    • Responsible for maintaining control of sanitation and general maintenance in the kitchens and equipment, assuring proper working order and storage. Promote Family Style Service culture through actions and positive attitude.





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