Posted in General Business 30+ days ago.
Type: Full-Time
Parts Sales Representative (Auto Experience Desired)
151 Backhoe Rd NE, Leland, NC 28451, USA Req #621
Monday, March 27, 2023
PRIMARY FUNCTION:
This position is responsible for generating sales and customer satisfaction through product knowledge and prompt courteous service. Serves as a source of information and sound advice on Hyster-Yale and other allied parts.
ESSENTIAL DUTIES:
Interpersonal
Administrative
UNIQUE DEPT. DUTIES
MINIMUM REQUIRMENTS:
Education:
High school graduate with two years related work experience, including six months of sales and /or mechanical experience.
Work Experience:
see above.
Physical:
Must be able to sit for extended periods of time.
Other:
Must be "keyboard" literate to adequately utilize the mainframe system.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.
Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Other details
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initStaticMap(true); \n\tPRIMARY FUNCTION:\n\n\n\t\n\t\n\t\n\n\n\tThis position is responsible for generating sales and customer satisfaction through product knowledge and prompt courteous service. Serves as a source of information and sound advice on Hyster-Yale and other allied parts.\n\n\n\t\n\n\n\t\n\n\n\t\n\n\n\tESSENTIAL DUTIES:\n\n\n\tInterpersonal\n\n\n\t\n\t\tReceives orders by telephone, mail and in person from walk-in customers.\n\t\n\t\n\t\tInitiates calls to customers to solicit orders and verify marketing information. \n\t\n\t\n\t\tPromotes aggressive and suggestive selling by means of product knowledge, personal selling skills, over-the-counter contact, telemarketing and direct mail.\n\t\n\t\n\t\tActively seeks additional sales opportunities.\n\t\n\t\n\t\tUnderstands and promotes the Parts Exchange System. Promotes additional sales and service sales aggressively.\n\t\n\t\n\t\tEnsures any customer "call-back" requests are completed to the customer's satisfaction\n\t\n\n\n\t \n\n\n\tAdministrative\n\n\n\t\n\t\tProcesses customer orders the same day received, making certain that all documents necessary to the transaction are completed in an accurate manner.\n\t\n\t\n\t\tPrepares sales orders, specifying the terms of sale and delivery. Complies with established company credit policies, including Cash on Delivery policies. Assists the Credit Department in the resolution of errors or problems with customer accounts.\n\t\n\t\n\t\tHandles customer credits accurately and in accordance with Company policy, making sure that all pertinent information is included.\n\t\n\t\n\t\tRecords lost sales opportunities.\n\t\n\n\n\t \n\n\n\tUNIQUE DEPT. DUTIES\n\n\n\t \n\n\n\t\n\t\tMakes full use of the variety of information available, including the Hyster-Yale Microfiche files, SIS, numerical Parts Record and other reference media. Makes certain that all the Microfiche and other references are kept up-to-date.\n\t\n\t\n\t\tFollows back-orders closely to ensure prompt delivery upon receipt. Notifies customer upon receipt of back-ordered items. Works directly with Hyster-Yale order analyst to expedite back-ordered parts. \n\t\n\t\n\t\tAssists Sales Department in ordering parts and attachments for new machines.\n\t\n\t\n\t\tReports machinery sales leads and competitive machine activities to the Sales Department.\n\t\n\n\n\t \n\n\n\t\n\t\n\t\n\n\n\tMINIMUM REQUIRMENTS:\n\n\n\t \n\n\n\tEducation:\n\n\n\tHigh school graduate with two years related work experience, including six months of sales and /or mechanical experience.\n\n\n\t \n\n\n\tWork Experience:\n\n\n\tsee above.\n\n\n\t \n\n\n\tPhysical:\n\n\n\tMust be able to sit for extended periods of time.\n\n\n\t \n\n\n\tOther:\n\n\n\tMust be "keyboard" literate to adequately utilize the mainframe system.\n\n\n\t \n\t\n\t\n\t\n\n\n\t\n\t\n\t\n\n\n\tThis job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval. \n
Gregory Poole Equipment Company |
Gregory Poole Equipment Company |
Gregory Poole Equipment Company |