MUTUELS TELLER at Caesars Entertainment in Shelbyville, Indiana

Job Description:

Mutuel Teller must have a passion for meeting our customers' needs. Mutuel Tellers must be friendly, customer service orientated, strong relationship builder and trustworthy.

• Ensure costumer bets are placed correctly

• Cash/Cancel tickets as requested by customer

• Cash/sell voucher

• Draw or skim money as needed

• Provide customers with a list of scratches for tracks or results for race

• Understanding pari-mutuel wagering including: reading tickets sold, tote keyboard and basic racing terminology

• Responsible for balancing drawer at the end of shift reporting all shortages to manager

• Resolve customer complaints regarding race sales and service

• Provide customer service regarding Indiana Grand Racing facility

Performs all other duties as assigned.

QUALFICATIONS

High school diploma or GED required. Experience in customer service and banking/ money handling preferred. Must possess strong communication skills, be flexible and detail oriented. Ability to read and write; basic computer knowledge; mathematic skills; knowledge of horse racing terms, betting and programs. Must possess good interpersonal skills. Be available to work various shifts, weekends and holidays. Must be at least 21 years of age or older and be able to obtain an Indiana Gaming and an Indiana Horse Racing License(s).

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Also required are frequent standing, walking, stooping, bending, reaching, climbing steps and sitting. Must be able to lift up to 30 pounds.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Mutuel Teller must have a passion for meeting our customers' needs. Mutuel Tellers must be friendly, customer service orientated, strong relationship builder and trustworthy.• Ensure costumer bets are placed correctly• Cash/Cancel tickets as requested by customer• Cash/sell vouchers• Draw or skim money as needed• Provide customers with a list of scratches for tracks or results for races• Understanding pari-mutuel wagering including: reading tickets sold, tote keyboard and basic racing terminology• Responsible for balancing drawer at the end of shift reporting all shortages to manager• Resolve customer complaints regarding race sales and service• Provide customer service regarding Indiana Grand Racing facilityPerforms all other duties as assigned.