Technical Architect- End User Computing at Edward D. Jones in St Louis, Missouri

Job Description:

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.

At Edward Jones we are developing the suite of next-generation end user computing solutions to meet the evolving needs of our associates while supporting our growing business.  The End User Computing Technical Architect will play an integral role in setting enterprise-level technical direction and executing on our digital workspace strategy which supports the needs of both our home office and branch users. The Architect will be part of a team responsible for managing and supporting over 60,000 end user computing devices and 35,000 print/scan devices in locations across North America.

What you'll do…

• Serve as lead technical architect for End User Computing initiatives related to end user hardware (physical and virtual), operating systems, browsers, software packaging, deployment and management, and application integration.


• Experience with end-user experience solutions


• Lead technical troubleshooting efforts to resolve end-user compute issues.


• Partner with Information Security in the development of standards and continuous improvement of end-point protections.


• Plan and execute initiatives for improving operational efficiencies through automation and/or enhancement of end user experience.


• Maintain knowledge of industry trends and best practices.


• Assist with technical development and mentoring of team members.


• Collaborate with Enterprise Architecture to ensure that End User Computing is properly represented and considered in strategic discussions and decision-making.

 

At Edward Jones we are developing the suite of next-generation end user computing solutions to meet the evolving needs of our associates while supporting our growing business.  The End User Computing Technical Architect will play an integral role in setting enterprise-level technical direction and executing on our digital workspace strategy which supports the needs of both our home office and branch users. The Architect will be part of a team responsible for managing and supporting over 60,000 end user computing devices and 35,000 print/scan devices in locations across North America.

What you'll need…

• Serve as lead technical architect for End User Computing initiatives related to end user hardware (physical and virtual), operating systems, browsers, software packaging, deployment and management, and application integration.


• Experience with end-user experience solutions


• Lead technical troubleshooting efforts to resolve end-user compute issues.


• Partner with Information Security in the development of standards and continuous improvement of end-point protections.


• Plan and execute initiatives for improving operational efficiencies through automation and/or enhancement of end user experience.


• Maintain knowledge of industry trends and best practices.


• Assist with technical development and mentoring of team members.


• Collaborate with Enterprise Architecture to ensure that End User Computing is properly represented and considered in strategic discussions and decision-making.