Functions as warehouseman/counter salesman; pulls parts from the shelves using created pick tickets as per sales orders, where applicable.
Processes request for quotes and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
Ascertains and verifies credit rating of customer and applies to quotation or order.
Enters customer counter/customer service orders received and distributes copies to assigned departments and/or files as required.
Computes price, discount, and shipping charges as required.
Initiates purchase requisitions.
Informs purchasing of the need to satisfy orders that are on back order and/or that require special attention.
Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
Follows up on orders to ensure delivery by specified dates.
Recommends type of packing or labeling needed on order.
Resolves customer complaints within limits of authority.
Enters ordered parts on sales orders and prints pick tickets for such parts.
May require forklift training.
Other duties as assigned
Safety
Develop relationships with coworkers to better understand the processes and culture that affect safety.
Influence safety by evaluating safety performance, participating in safety meetings, targeting areas needing improvement and developing initiatives to impact the areas.
Thoroughly knowledgeable of Safe Work Policy.
Experience
Required
Less than 3 year(s): In the field or related area
Education
Required
High School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)