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Optometric Technician at Primary Eye Care- Edgebrook in Rockford, Illinois

Posted in Other 30+ days ago.





Job Description:

About the Job

Optometric Technician work in conjunction with the doctors to perform activities involving patient care, pre-testing, post-exam duties, FDT testing and maintain the doctors appointment schedule in a manner that delivers a professional, pleasurable patient experience. Duties and Responsibilities

  • Performs preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, etc.

  • Perform verbal interview with patient prior to visit with OD to determine medical issues and reasons for their visit for communication to OD prior to appointment

  • Assists OD's to care for patients in a timely, effective manner, as closely to appointed schedule as possible

  • Instruct patients on medical care as prescribed by the doctor's treatment plan and schedules follow up appointments as needed

  • Discusses Lasik with patients and identifies patients interested in Lasik by reviewing patient information forms

  • Schedules referral appointments with Ophthalmologists, Laser Center and completes appropriate paperwork

  • Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA)

  • Respond to patient's telephone inquiries regarding medication, treatment, problems referring to the OD as necessary

  • Identifies candidates for FDT testing per company standards of care

  • Completes proper coding of procedures for payment collection

  • Participates in store meetings / projects as requested

  • Ensures that maximum OD utilization occurs thru pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, partnership with the manager's outreach, etc. (in an office without a PCC)

  • Calls all no shows or cancelled patients to reschedule appointments (in an office without a PCC)

  • Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory

  • Performs end of day responsibilities to include opti-schedule wrap-up, end of day checklist, etc.

  • Makes recommendations for efficiencies, processes, etc. which will deliver either quality, cost savings, and / or profitability improvements within the store and / or across the organization

  • Performs other duties within the store as requested and as time allows

Qualifications


  • High School or GED qualification

  • Minimum 1-year experience evaluating patients for eye exams and dispensing eye exam medications preferred

  • Familiarity with medical terms associated with eye treatment

  • Effective & professional verbal communication skills to discuss prescriptions and treatment plans

  • Effective verbal and written communication skills to effectively work with co-workers and outside vendors and prepare concise and accurate documentation

  • Prior experience maintaining patients records / files per HIPAA regulations

  • Entry level PC skills to include MC Office, Windows and Word Processing

  • Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual

Benefits

  • 401(k) with Match

  • Medical/Dental/Life/STD/LTD

  • Vision Service Plan

  • Employee Vision Discount Program

  • HSA/FSA

  • PTO

  • Paid Holidays

*Benefits applicable to full Time Employees only. Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Full-Time/Part-Time

Full-time

Education Requirements

High School or Equivalent

Travel Requirements

Negligible

Practice Name

Primary Eye Care- Edgebrook

Work Location

On-Site
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