Optometric Technician at Primary Eye Care- Edgebrook in Rockford, Illinois

Job Description:

About the Job

Optometric Technician work in conjunction with the doctors to perform activities involving patient care, pre-testing, post-exam duties, FDT testing and maintain the doctors appointment schedule in a manner that delivers a professional, pleasurable patient experience. Duties and Responsibilities

• Performs preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, etc.


• Perform verbal interview with patient prior to visit with OD to determine medical issues and reasons for their visit for communication to OD prior to appointment


• Assists OD's to care for patients in a timely, effective manner, as closely to appointed schedule as possible


• Instruct patients on medical care as prescribed by the doctor's treatment plan and schedules follow up appointments as needed


• Discusses Lasik with patients and identifies patients interested in Lasik by reviewing patient information forms


• Schedules referral appointments with Ophthalmologists, Laser Center and completes appropriate paperwork


• Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA)


• Respond to patient's telephone inquiries regarding medication, treatment, problems referring to the OD as necessary


• Identifies candidates for FDT testing per company standards of care


• Completes proper coding of procedures for payment collection


• Participates in store meetings / projects as requested


• Ensures that maximum OD utilization occurs thru pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, partnership with the manager's outreach, etc. (in an office without a PCC)


• Calls all no shows or cancelled patients to reschedule appointments (in an office without a PCC)


• Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory


• Performs end of day responsibilities to include opti-schedule wrap-up, end of day checklist, etc.


• Makes recommendations for efficiencies, processes, etc. which will deliver either quality, cost savings, and / or profitability improvements within the store and / or across the organization


• Performs other duties within the store as requested and as time allows

Qualifications

• High School or GED qualification


• Minimum 1-year experience evaluating patients for eye exams and dispensing eye exam medications preferred


• Familiarity with medical terms associated with eye treatment


• Effective & professional verbal communication skills to discuss prescriptions and treatment plans


• Effective verbal and written communication skills to effectively work with co-workers and outside vendors and prepare concise and accurate documentation


• Prior experience maintaining patients records / files per HIPAA regulations


• Entry level PC skills to include MC Office, Windows and Word Processing


• Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual

Benefits

• 401(k) with Match


• Medical/Dental/Life/STD/LTD


• Vision Service Plan


• Employee Vision Discount Program


• HSA/FSA


• PTO


• Paid Holidays

*Benefits applicable to full Time Employees only. Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Full-Time/Part-Time

Full-time

Education Requirements

High School or Equivalent

Travel Requirements

Negligible

Practice Name

Primary Eye Care- Edgebrook

Work Location

On-Site Apply Now