Senior Health System Quality Intelligence Analyst - Analytics Department, Southwestern Health Resources (SWHR) at Southwestern Health Resources CIN in Farmers Branch, Texas

Job Description:

Senior Health System Quality Intelligence Analyst

Analytics Department is looking for top skilled Senior Health System Quality Intelligence Analyst. Is that you?

Work location: Southwestern Health Resources Headquarters, 1601/1603 Lyndon B. Johnson Freeway, Farmers Branch, TX 75234.

Work environment: Analytics Department.

Please note: The Senior Health System Quality Intelligence Analyst will be an employee of Southwestern Health Resources (SWHR). SWHR is a clinically integrated network formed by Texas Health Resources (THR) and University of Texas Southwestern Medical Center (UTSW).

Work hours:

• Full-time, 40 hours per week.
• Monday - Friday, Day shift.
• This is a Hybrid position, requiring onsite workdays during the week, based on department business needs.
• In-person attendance required at department meetings, trainings and/or other department authorized activities, at the above-mentioned address or other locations as directed by the department management.

Sign-on Bonus: 5% of Base Pay Rate for eligible external candidates, with one-year commitment.

Organization Highlights

Southwestern Health Resources (SWHR) is a patient-centered, clinically integrated network of 29 hospital locations and more than 6,900 physicians and clinicians caring for more than 730,000 patients across 16 counties in North Texas. Blending the strengths of Texas Health Resources and the University of Texas Southwestern Medical Center, SWHR offers an unmatched ability to connect individuals with a full spectrum of nationally preeminent, clinical care. SWHR is the parent of Care N' Care Insurance Co., a leading regional Medicare Advantage health plan providing care to over 12,000 members.

At SWHR, we believe healthcare can be more integrated, accessible and affordable for all. Our purpose: to build a better way to care, together. Our promise: to simplify and empower care, for good.

Here's What You Need

Education

• Require Bachelor's Degree in Business Administration, Statistics, Public Health, Quantitative Analysis, or related discipline.
• Prefer Master's Degree in Business Administration, Public Health, or Health Administration.

Experience

• Require 5 years of experience in manipulating large Relational Databases, Statistical Programming, and Development of Data Displays and Visualization.
• Strongly prefer working knowledge of Database and Business Intelligence tools such as SQL, SAS, R, Power BI, Tableau, or SSRS.
• Require working knowledge of MS Office Applications.
• Prefer working knowledge of Process Improvement Methods, Statistical Process Control Techniques and Database Applications.
• Prefer familiarity with Data Warehouse.

Skills & Abilities

• Strong interpersonal communication skills and analytical ability sufficient to evaluate data, make sound judgments and recommendations, and management of tough situations with emotional maturity.
• Strong project management and problem-solving skills with the ability to work independently, achieve tight deadlines and take initiative on multiple projects.
• Ability to work well with management, physicians, and other professionals in a direct and positive manner.
• Must be able to work with departments to design and document operational procedures to support transactions processing and compliance with established regulations.
• Work requires recognition within the broader organization as a true expert in a given subject area.
• Capable of providing guidance, troubleshooting, and answering questions related to this area of expertise by:

Demonstrating consistent excellence in applying this competency across multiple projects and/or organizations;

Creating new applications for and/or leading the development of reference and resource materials for this competency; and,

Diagramming or explaining the relevant process elements and issues in relation to organizational issues and trends in sufficient detail during discussions and presentations, to foster a greater understanding among internal and external colleagues and constituents.

• Work requires significant technical skills that include:

(a) Master understanding of all core data sets;

(b) Demonstration as a team expert in SQL/SAS or other super-user analytical tools;

(c) Identifying alternate processes and potential solutions

(d) Anticipating cause and effect relationships

(e) Designing and implementing prescriptive/opportunity analysis techniques to create actionable insights from complex data sources.

• Must be able to develop and execute on multiple, advanced project plans with realistic goals and timelines.
• Must be able to design, develop, and implement analytic approaches to technical methodology.

What You Will Do

Position Responsibilities

Working with the Health System Quality Intelligence Manager, the Senior Health System Quality Intelligence Analyst will assist in analytics that serve to identify opportunities for SWHR's quality strategy and identify and implement data management initiatives to support integrity of reporting progress towards the strategy. They consistently complete assignments independently and may supervise, mentor and coach other analysts on the team

Position Functions

• Collaborates on multi-disciplinary teams and provides analytical support for various projects related to quality improvement, patient safety, and outcomes.
• Designs, develops, and automates clinical quality and performance metrics. Maintains knowledge base of data requirements and measure definitions.
• Interprets, explains, and discusses data analysis results with project team. Makes recommendations and support strategies for improving clinical processes and patient outcomes.
• Analyzes and organizes data using the appropriate analytical and statistical methods, which includes:

a. Taking the information apart and exploring relationships--categorizing, examining, comparing/contrasting, and organizing the data;

b. Identifying how a system design accommodates business processes; and,

c. Maintaining the ability to self-inhibit competing behaviors.

• Identifies extracts, validates and manipulates data from different large databases using data management and querying skills.
• Develops and automates data displays such as charts and reporting tables to present data analysis results and track clinical processes and outcomes.
• Consults on data collection and study design for clinical interventions.
• Encourages high level commitment to the purpose and values of the organization.
• Prepares and deliver business communications, including meeting agendas, presentations, business reports and project communications plans in order to effectively identify stakeholder needs/expectations.
• Attends meetings with external stakeholders, primarily for the purposes of observation with minimal input.
• Coaches and develops other team members, acting as a resource of knowledge and guidance. May supervise and ensure the quality of work performed by others.
• Uses sound reasoning and logical thinking to effectively persuade.
• Excels in critical problem solving and defining solutions.
• Supports departmental decisions surrounding policy and procedures among staff.
• Performs other duties as assigned.

Why Southwestern Health Resources

As a Southwestern Health Resources employee, you'll enjoy, comprehensive benefits, including a 401(k) with match; paid time off; competitive health insurance choices; healthcare and dependent care spending account options; wellness programs to keep you and your family healthy; tuition reimbursement; a student loan repayment program; and more.

• Additional perks of being an SWHR employee:
• Gain a sense of accomplishment by contributing to a teamwork environment.
• Positively impact patients' quality of life.
• Receive excellent mentorship, comprehensive training and dedicated clinical and administrative leadership resources.
• Enjoy opportunities for growth.

Explore Southwestern Health Resources Careers for more information and to search all career opportunities.

Our Recruitment team invites you to contact us with any questions at recruitment@texashealth.org

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