Clinical Support Specialist at East Boston Neighborhood Health Center Corporation in East Boston, Massachusetts

Job Description:

Thank you for your interest in careers at EBNHC!

Everywhere you turn, you can feel it.  There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country.  From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.

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Current Employees of EBNHC - Please use the internal careers portal to apply for positions.

To learn more about working at EBNHC and our benefits, check out our Careers Page at careers.ebnhc.org.

Time Type:

Part time

Department:

Senior Care Options (SCO)

All Locations:

East Boston

Description:

A Clinical Support Specialist assist the team within the Department in servicing patients by keeping the patient record up to date. They assimilate all outside clinical information into our EPIC record. Coordinates both internal and external communication about general and clinical information. This includes at a minimum, outside results for test and consults, patient medical records from outside facilities. Communication with pharmacies, DME providers and insurance companies as indicated. Communication with patients around results and follow up as indicated. Bilingual (English/Spanish) skills required.

Essential Duties and Responsibilities:

• Responsible for chart preparation for hospital follow-up and establish care visits. Assists in expediting flow of patients in the department by ensuring all the necessary documents and charts are available.Completes initial review of outside records and updates EPIC as appropriate.


• Assists with forms, letters, prior authorizations, and other clinical paperwork as directed by providers. Ensures all necessary documents and charts are available.


• Is able to navigate EPIC to ensure that each individual chart is updated.Incorporates all pertinent outside data to complete the chart.Updates health maintenance, problem list, immunizations and care teams,

Education & Requirements:

• High School Diploma, secretarial courses preferred.

• Five years in a health care setting.


• General knowledge of medical terminology.

• Proficient MA office skills, EPIC experience preferred. Bilingual skills (demographic level) preferred.

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