Hello There! We'd love to invite you to apply for a position with our family owned Jackson Hewitt Tax Service. We operates 5 locations here in the Dayton area. Our office offers a fun flexible work environment and paid training. We have full-time and part-time positions available.
This is a seasonal position (December to Mid-May)
Looking to learn a new career and break into the tax industry?
Someone who has gaps in their work history or is looking to boost their skills and resume?
Someone who has been out of the workforce over the last year while at home with family?
New to the workforce or with limited experience/education, but a willingness to learn?
Retired and want to continue to make an impact?
Someone without a college diploma? No problem!
A Veteran or military personnel transitioning from the service?
Part of a military family that moves often with deployments?
A recent college graduate or current college student?
A stay-at-home parent who needs a flexible work schedule?
A gig worker or looking to add a second income?
Bilingual? Bilingual candidates are highly encouraged to apply!
What you'll do here:
As a Seasonal Entry Level Tax Preparer, you will be responsible for providing guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, year-end tax forms and providing clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, signing and e-file these forms to IRS and state agencies.
Conduct face-to-face tax interviews with clients.
Prepare complete and accurate tax returns.
Generate business growth, increase client retention, and offer additional products and services.
Provide clients with IRS audit support.
Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations.
Collection and processing of clients' payments while ensuring timely deposits.
Marketing and business generation efforts.
Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
Answer client calls via our national call center routing system.
Answer questions and provide future tax planning to clients.
Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution.
Support office priorities through teamwork and collaboration.
Skills you'll bring for success:
Passion for providing extraordinary customer service.
Excellent communication and interpersonal skills.
Experience working in a fast-paced environment.
Basic knowledge of computer functions and math.
Sales and/or marketing experience.
Experience in accounting, finance, retail, bookkeeping, or tax preferred.
Bachelor's degree in Accounting or related field a plus!