Telephone Triage Nurse at Nemours in Wilmington, Delaware

Job Description:

Remote Telephone Triage Nurse - Primary Care/ Day shift, part time

Nemours Children's Health is seeking an experienced pediatric telephone triage nurse to support our primary care practices in Delaware and Pennsylvania. This is a fully remote position and is part time (24hr/week). Shifts for the role will include weekdays Monday, Wednesday and Friday 8:30a-5:00p.

Primary Function

The Triage Nurse role provides provide primary care patients telephone access to a highly skilled and trained registered nurse who accurately answers their questions and addresses their medical concerns during hours when the primary care offices are open. To provide first line response to patient questions and concerns with escalation to the primary care offices when necessary. To ensure continuity of care, communicates the patient's condition and plan of care to other health team members.

Essential Functions

• Upon hire the KHOC nurse must have an active unrestricted DE license to start. An active PA Registered Nurse License must be obtained within 90 days of hire date. The KHOC associate must not work autonomously until all licensure is obtained and verified, but can shadow, and train with a KHOC preceptor, but cannot provide medical advice for states the associates have not obtained licenses for.
• Current plan for obtaining a Bachelor of Science in Nursing degree within 3 years upon hire if not already achieved.
• BLS from American Heart Association

• Word Processing
• Databases/Software (Cisco/ Talkdesk)
• Patient Scheduling
• EPIC

More than 3 years and up to 5 years.