Sales & Marketing Coordinator at Novotel Miami Brickell in Miami, Florida

Job Description:

Purpose: To handle all administrative duties as required by Sales and Marketing Services

Reports to: Director of Sales & Marketing

Essential Functions:

Schedules work load to meet deadlines of all managers.

Types and distribute all correspondence, including booking notices, letters, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.

Maintains reader files.

Maintains account files and ensures that all information is included in file, i.e. post-convention reports, letters, fax information, etc.

Coordinated general office functions.

Purchase and inventory office supplies. Maintain department check book and stays in budget.

Ensures that all managers receive messages in a timely manner. (Messages to include name and phone number of caller, date and time call received).

Knowledge of hotel services, area, and events. Assist in ensuring all websites and/or collateral/literature contains the most up to date and accurate information regarding the hotel and its surrounding areas.

Meet with meeting planners and market managers as necessary. Assist in strengthening the relationship within the different levels of staff with the client.

All convention resumes are audited prior to group arrivals. Any necessary changes/cancels/additions are completed prior to group arrival.

Monitor phone-calls and assist managers as needed.

Handle mail/correspondence in a timely manner. Some reporting is required based on hotel needs.

Any other duties assigned by management.

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