System Administrator - Security Analyst at Language Line LLC in Seattle, Washington

Job Description:

Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone's life every second of every day.

Job Description

Position Title: System Administrator - Security Analyst

Reports To: Manager, Tech Audit & Comp

Department: Technology

Location: US (Remote)

Classification: Salary

Position Summary

LanguageLine Solutions®, a Teleperformance Company, is the global leader in On-Demand Interpretation Services, providing language services to more than 28,000 clients worldwide. We facilitate communications by bridging language and cultural barriers to help our customers create understanding, improve productivity, maximize financial performance, build loyalty, and comply with regulations and laws. We utilize the most advanced cloud platforms and mobile and digital technologies to instantly link to our worldwide network of over 15,000 highly skilled interpreters in 240+ languages 24x7x365.

LanguageLine Solutions® is looking for an experienced Security Analyst who is dynamic and excited about being part of a fast-moving and growing team. You will collaborate across the organization to execute on the most important company priorities.

Essential Functions

Provides technical expertise in all aspects of enterprise information security compliance for all applicable regulations. This position would assist with the enterprise information security program, policy development, and documentation. You will work on strengthening enterprise information protection and assist with developing an enterprise security awareness program.

• Monitor events and triage alerts across various security platforms.


• Leading efforts to counter security breaches and anticipating and reducing the likelihood of future security alerts, incidents, and disasters.


• Defining, planning, implementing, maintaining, and upgrading security measures, policies, and controls.


• Analyzing security breaches to identify the cause and to update incidence responses and disaster recovery plans.


• Conducting vulnerability testing and risk analyses to assess security and performing internal and external security audits.


• Anti-virus management, support, and deployment.


• Verifying and coordinating security plans with outside vendors.


• Research security trends, new methods, and techniques used to preemptively eliminate the possibility of a system breach.


• Participate in an on-call schedule and be available 24/7, as needed.


• Support LLS' Quality Management System (QMS) to continually improve the Division's processes, procedures, and services; and thereby increase efficiency, productivity, effectiveness, and customer satisfaction.

Requirements

• Knowledge of forensics, incident analysis, and incident response management.


• Active Directory knowledge to create accounts, add/remove group memberships, and understand how GPOs work.


• Knowledge of Windows and Linux server security best practices.


• Experience with Crowdstrike a plus.


• Resourcefulness and problem-solving aptitude.


• Excellent verbal and written communication skills.


• Provide excellent customer service in a challenging environment.


• Project Management knowledge and experience a strong plus.

Qualifications

• Bachelor's Degree preferred and/or Technical School or related experience and/or training or equivalent combination of education and experience.


• Work with aggressive timelines in a team environment with a willingness to learn and grow.


• Must have sufficient competency in Microsoft platforms and office automation suites (outlook, excel, PowerPoint, word.)


• Experience with computer programming.


• Experience with PCs and Mac platforms.


• Certification in security or systems control-related field: I.e., CISSP, CISA, or Security +.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations. Experience and education refers to LanguageLine Solutions' current salary range for this position. US Remote pay range $65,000 - $80,000. Pay range for California $75,000 - $80,000.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

Typical Physical Activity

Physical Demands

• Constantly involves sitting, standing, walking, using hands to handle or feel, reaching with hands and arms, talking, and hearing.

Physical Requirements

• Involves light physical activity performing non-strenuous daily activities of a primarily administrative nature.


• Able to lift a minimum of 40 lbs.

Disclaimer

Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threats to self or others. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel so classified.

If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact the Corporate Recruiting Team at CorporateRecruiting@languageline.com .

Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

Compliance with Disability Laws

It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.

VEVRAA

Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-I.35(c).

Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

Compliance with Disability Laws. It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.

VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-I.35(c)