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Manager, Partnership Development at Hilton Global in McLean, Virginia

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

***This role is based at our corporate office in McLean, VA***

This is your chance to be part of a Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, and unique customer experiences and partnerships. As Manager, Partnership Development, you will support the team in growing customer acquisition and retention, generate engagement through multi-channel marketing campaigns, and cultivate recognition of loyalty benefits. On the Partnership Development team reporting to Head of Partnership Development, you will be responsible for establishing, developing and implementing plans to advance the pipeline of Hilton's new partner prospects. Prospective partners may come from a number of categories including travel (airline, rideshare, car rental, entertainment companies, destination service providers, etc.), sports teams and/or leagues, live events/concerts, fitness/wellness and other categories that align to Hilton's marketing strategy and Key Strategic Priorities.


Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

  • Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Mental health resources including free counseling through our Employee Assistance Program
  • Paid Time Off (PTO)
  • Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Hilton's leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.


Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

  • Drive problem resolution with internal resources and prospective partners to make sure proposals are consistent with Hilton's objectives, and ensure potential risks are mitigated and obstacles are addressed.
  • Develop ideas that can catalyze partner channels for customer acquisition, engagement, growth and financial goal attainment.
  • Identify and initiate relationships with key partners and prepare commercial engagement plans for each partner.
  • Build first draft documents for new partner cases.
  • Lead potential partner due diligence to determine value and readiness.
  • Key contact for internal teams and external partners to ensure integration requirements are understood and efforts are implemented in a timely manner.

How you will collaborate with others:

  • Collaborate with key internal contacts to define account plans for each partner engagement.
  • Partner closely with regional loyalty, brand, customer experience, development, product and technology teams to be a subject matter authority on partnerships.
  • Participate in the annual enterprise planning process to establish prospect targeting and budgets in support of relevant activity.
  • Manage the execution of plans, ensuring goals and objectives for each are met on time and within the allocated budget.

What projects you will take ownership of:

  • Lead intake process of new partner referrals/inquiries.
  • Establish and maintain plans for a select pool of prospective partners as it relates to the objectives of the Loyalty & Partnerships team and wider Hilton business goals.
  • Ensure outstanding partner selection and integration by crafting processes to be efficient and consistent across the organization. Building a culture of accountability to deliver high-quality work, and passionately advocate for ways to increase value from the portfolio of partner and vendor relationships.


You have these minimum qualifications:

  • Five (5) years of work experience
  • Experience in marketing/branding
  • Experience with contract negotiations
  • Experience translating data into strategy and/or insights
  • Experience with product team organizations and processes
  • Proven presentation and verbal & written communication skills
  • Travel - up to 15%

It would be useful if you have:

  • BA/BS Bachelor's Degree and/or MS/MA Master's Degree
  • Management consulting experience
  • Partnerships and/or loyalty experience


The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton's commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

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