Job Title: 1454 FT Customer Service Specialist - Madison, IN
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.
What Youll Do:
Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.
What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else. You are responsible for adhering to compliance laws, regulations, and established Bank policies and procedures, including Bank Secrecy Act and Anti-Money Laundering.
Customer Service experience
What we can offer you:
Medical, dental, vision, STD, LTD, Life insurance, etc.
17 days paid time off, 11 paid holidays and bereavement leave
Education assistance program
Paid parental bonding leave
Life event coverage
Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
National and local discounts on everything from computers and vacations to phones and retail shopping
Free checking account, checks and discounted bank services
This position will be located at:
Madison Clifty Drive Location
430 Clifty Dr Madison, Indiana, 47250 United States
Madison Main Street Location
233 E Main Street
Madison, IN 47250
Madison Drive Up Location
401 E Main Street
Madison, IN 47250
*This position will float among the locations listed above.