Training Team Lead at J. J. Keller & Associates, Inc. in neenah, Wisconsin

Job Description:

Requisition #:18820
Functional Area: Leadership; Training
Employment Type: Full-Time
Work Options: In Office at Location Specified Above #LI-Onsite
Work Hours: 8:00-4:30

Position Summary

J. J. Keller's Managed Services area has an Training Team Lead opening in our Service Operations department!This leadership position will lead a team of eighttraining professionals who are responsible for creating training content and documentation as well as delivering the training to new and current associates. Our Managed Services area is comprised of fleet and regulatory compliance experts who clients rely on to off-load the time consuming / complex tasks of managing driver safety and vehicle compliance. Our internal team of 400+ compliance associates perform work to ensure our clients stay up-to-date on various regulatory requirements.This position will work onsite in our Neenah, WI office, with the flexibility to work at home as needed.

J. J. Keller was founded nearly 70 years ago and we provide over 90% of the Fortune 1000 companies with solutions and expert insights to help create safe work environments and simplify the complexities of compliance. With over 7 million employers in this country, the need for our solutions is always growing. Our success demands we add talent to our team in order to support the needs of our clients.

J. J. Keller is privately-held, family-owned company since 1953 and we believe our associates are our most valuable assets and what we do matters.

Job Responsibilities

• Leads, develops and coaches team:
  - Provides clear expectations, feedback and recognition
  - Participates in the hiring/selection process
  - Writes and conducts performance evaluations and progress reports
  - Handles associate relations issues
• Delivers results in line with the following key metrics/accountabilities:
  - Associate retention
  - Budget control
  - Productivity gains
  - Training effectiveness
• Develops tools and resources for effective delivery of training and training development.
• Contributes to the design and development of content-based curricula used in online training, Instructor Led Training (ILT), and Blended Learning; including but not limited to: eLearning courses, trainer guides, associate resources, training content, classroom exercises, video scripts, and training aides.
• Maintains expertise in eLearning techniques and technology. Evaluates and recommends software and tools, and when necessary, provides training on tools to other associates.
• Facilitates task groups as a resource for obtaining feedback regarding training effectiveness and methods.
• Uses training data to identify trends, needs, and performance gaps against objectives and advises leadership so improvement can occur.
• Maintains Managed Services training course catalog; monitoring usage and impact to ensure the content reflects the most relevant materials, regulations, and best practices.
• Manages new hire training for all new associates and internal transfers for Managed Services.
• Collaborates with area management to Identify and facilitate improvement of training and processes.
• Manages expenses in line with departmental budgets and corporate business conditions.
• Carries out responsibilities in a fair, ethical, and non-discriminatory manner and ensure that staff follows these same guidelines.
• Enforces and supports all company policies and procedures. Full support the company's commitment to safety and the environment and strive to maintain a clean, healthy, and safe workplace.

Why J. J. Keller?

• Flex-time
• Annual Reviews + Merit Increases
• Yearly Discretionary Bonus + Quarterly Bonus Program Paid Out When Company Goals are Met!
• Medical + Dental +Vision Insurance
• AssociateGrowth/PromotionalOpportunities
• Tuition Reimbursement, eligible yourFIRST DAY
  
• 401(k) with Employer Match + Company-FundedAnnual Profit Sharing
• 17 Days Paid Time Off (PTO) +8 Paid Company Holidays + 1 Paid Floating Holiday

About our Neenah, WI Home Office

There's a lot to love about our home office in Neenah, Wisconsin, including:

• Jean-friendly environment, every day of the week!
• Cafe that offers breakfast, lunch and multiple a la carte items
• FREE access to our onsite Fitness Center, Yoga Studio and a fully paid online Fitness Subscription
• FREE access to our J. J. Keller Wellness Center, with access to some prescriptions at no cost
• Near 1-mile long walking trail that wraps around the campus
• Multiple collaboration stations

Want to check it out yourself? Follow this link https://www.jjkeller.com/learn/campus#0 and click ' See inside our Vinland Facility'!

Qualifications

Experience:

• 3+ years of experience in training in an office environment, to include building and maintaining training materials
• Experience leading a training function desired.

• Bachelor's Degree in business or education related field. Coursework in adult education/learning desirable.
• In lieu of Bachelor's Degree, would considercombined education and closely-related experience.

• Knowledge of eLearning course creation and design with understanding of adult learning principles.
• Proficient in the use of a PC and MS Office Suite, with advanced MS Excel skills.
• Ability to manage multiple projects simultaneously.
• Strong verbal and written communication skills.
• Strong organizational and time management skills.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time.

Other Information

At J. J. Keller, weare Difference Makers because the work we do truly matters. We protect people's lives every day. In fact, more than 90% of Fortune®1000 companies rely on J. J. Keller to help create safe work environments. View our CAREERS video to learn more about being a Difference Maker at J. J. Keller and click here to learn what our associates have to say about life as an associate at J.J. Keller.

Thank you for your interest in career opportunities with J. J. Keller & Associates, Inc.! If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

Not the right role for you, but know someone who could be a great fit? Refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired. Learn more here .

J. J. Keller & Associates, Inc. isan Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Nearest Major Market: Oshkosh
Nearest Secondary Market: Appleton
Job Segment: Curriculum, Compliance, Manager, Law, Training, Education, Legal, Management, Operations