Manager of Performance Management at Proterra, Inc. in Greenville, South Carolina

Job Description:

The Manager of Performance Management will play a critical role in overseeing and improving both internal supply chain performance and external supplier performance. This role involves monitoring key metrics, analyzing data, and generating reports to support decision-making and continuous improvement efforts. The manager will collaborate with internal teams and external suppliers to ensure alignment with performance goals and objectives.

Key Responsibilities:

1. Internal Supply Chain Performance Management:

• Define, measure, and track key performance indicators (KPIs) relevant to internal supply chain operations.

Analyze performance data to identify areas for improvement and develop action plans.

Collaborate with cross-functional teams to implement process enhancements and achieve performance targets.

1. External Supplier Performance Management:

• Establish supplier performance metrics and evaluate supplier performance against agreed-upon standards.

Develop and maintain relationships with suppliers, providing feedback on performance and areas for improvement.

Collaborate with procurement teams to address supplier performance issues and support supplier development initiatives.

1. Metrics and Reporting:

• Create and maintain performance dashboards and reports for internal and external stakeholders.

Present performance data and insights to senior leadership and relevant teams.

Provide regular updates on performance trends and improvement initiatives.

1. Performance Improvement Initiatives:

• Identify opportunities for performance improvement in both internal supply chain operations and supplier relationships.

Develop and implement performance improvement projects, working closely with relevant teams.

Monitor the progress and effectiveness of improvement initiatives and adjust as needed.

1. Supplier Scorecard Development:

• Develop supplier scorecards to provide a structured evaluation of supplier performance.

Collaborate with stakeholders to establish clear criteria and performance categories for scorecards.

Regularly update and communicate supplier scorecards to relevant parties.

1. Relationship Management:

• Foster strong relationships with internal supply chain teams and external suppliers.

Act as the primary point of contact for supplier performance-related matters.

Collaborate with suppliers to ensure alignment with performance improvement goals.

Qualifications:

• Bachelor's degree in Supply Chain Management, Business Administration, or a related field (Master's degree preferred).

A minimum of 5 years of experience in supply chain management and performance management.

Strong understanding of supply chain performance metrics and reporting.

Excellent data analysis and reporting skills, with proficiency in relevant software and tools.

Effective communication and presentation skills.

Ability to collaborate with cross-functional teams and external partners.

Problem-solving and project management skills.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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