We're seeking a User Experience Architect to take ownership of our Design System, which supports several product teams across Evernorth Accountable Care business segments and work closely with your engineering partners and stakeholders to build a best-in-class component framework that accelerates our ability to improve the world's experiences with software.
You can knowledgeably discuss and explain user interactions within complex systems.
You love to create accessible solutions to complex problems for your users.
You are passionate about what you do, a keen team collaborator and want to work with peers who challenge you.
You enjoy working remote and thrive collaborating with multi-disciplinary teams from all over the world.
You are customer-obsessed, with a passion for digital and an eye for design detail.
You are a self-starter. Able to manage individual project priorities, deadlines and deliverables.
You can present your designs to business stakeholders and justify your creative choices, demonstrating how they support the business objectives
Reimagine and design AI/ML solutions and data products for business portfolio across commercial and medicare channels
Leverage data analytics, research, and Design Thinking methodologies to deliver best-in-class products and experiences with relentless focus on ease-of-use and value delivery for the clients
Support organizational design for digital transformation and business innovation by building modern, visually engaging, and innovative products
Support solutions for software products to provide end-to-end services for the order-to-cash function and automation to help the company recognize revenue early, and enhance the end user satisfaction
Understand service design, demonstrate thinking of how a user moves from service to service in an app ecosystem or platform
Provide qualitative and quantitative inputs to form hypothesis and inform design solutions
Communicate and build consensus on a product experiences in collaboration with cross-functional teams, sponsored users, and other key stakeholders
Deliver high-quality design solutions, paired with detailed specifications for implementation for the existing and new applications
Partner with sales, architecture, and engineering to ensure alignment throughout the process in order to better understand the technical constraints and capabilities of machine learning technologies and identify and document product opportunities related to those technologies
Define Design Systems, user flows, site maps, service blueprints that unify, improve, and elevate the user experience of applications across multiple products and platforms
Create detailed visual designs, interaction mechanisms, and user workflows for cutting-edge machine learning technologies being integrated into existing product lines as well as new product prototypes
Aid in the identification and development of test & learn pilots and qualitative/quantitative research that validates new concepts with targeted end users while guiding further concept iterations based on results, documenting detailed design criteria of validated solutions, and supporting the development of specific business cases to secure appropriate approvals and funding for full-scale development
Advocate and support a culture of innovation across the organization through effective process development and use of facilitation / soft skills, particularly within established teams driving innovation activities
Bachelor Degree in Design or equivalent
5 to 7 years of experience designing for web
Online portfolio showcasing design and problem-solving skills
Experience with design tools such as Adobe XD
Knowledge of user interface and information design principles
Passion for designing visualizations that help people find meaning in data
Comfortable with iterative design process
Detail-oriented yet able to see the big picture
Excellent interpersonal skills
Strong communication skills
Effective at collaborating with internal and external teams
Inquisitive and self-motivated
Comfortable learning quickly in a fast-paced environment
Agile software development experience
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.