Work Arrangements: Supporting Presence with Purpose Model with minimum onsite expectations of 30% (minimum 6 days a month)
Your Opportunity
In this role you will support and assist both the internal sales teams as well as Away from Home customers in the areas of documentation, customer portal management, item/factory requests, QA requests and master product data. You will be the expert regarding product documentation and the sharing of that information. In this role you will also work to maintain internal marketing and sales assets as well as other sales support projects as assigned.
Your primary responsibilities will include:
Product Data & Assets:
Work with internal business partners and external customers to complete required product registrations and requests
Understand and research production specification including packaging, ingredients, nutrition, facility documentation and marketing claims, product details and certifications (Certificates of Analysis, FDA Certifications, Nutritional Certifications)
Maintain GS1 product data and images in Riversand/Syndigo - load, manage and publish product data through GS1 Data Sync, submit product for content capture and certify nutritional and e-comm content
Work with Marketing and the Content Syndication to manage Riversand/Syndigo data and system issues
Manage asset database to ensure updated assets correctly populate Riversand/Syndigo and customer data portals
Work with sales to maintain company data, product specifications and product images in customer portals, including, but not limited to: Sysco, FoodLogiQ, TraQtion, Share-ify, ReposiTrak, and SafetyChain
Maintain a repository of updated facility and product documentation on The Grove including SOPs and systems/subject matter expert resources
Clearly define and maintain scope/ not in scope for role
Research specification, packaging, and nutrition information within Prodika/Oracle
Item Data Governance - audit Price Lists & Item Lists in support of marketing and sales teams
Broker & Sales Communications:
Assist Sales Team to ensure Broker Teams have updated Marketing assets and documentation
Maintain FS1 with relevant marketing, sales and product data for JMS broker partners
Function as a Sales Resource for ShowPad, assisting Marketing Team with system and asset administration
Function as a Sales Resource for accessing updated logos and product images on The Cart
Additional duties and projects as assigned
The Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
What we are looking for:
Minimum Requirements:
High School diploma or equivalent
Attention to detail and accuracy
Professional written and verbal communication
Well organized
Ability to work independently
Advanced time management skills
Quick and accurate data entry and analytical skills
Microsoft Word: Proficient in creating and formatting a variety of business documents, tracking changes, reviewing and adding comments, creating graphs and charts, creating forms and templates, creating mail merge templates, protecting and sharing documents
Microsoft Outlook & OneNote: Highly skilled in receiving, sending, replying and forwarding emails, automating replies and tasks, sending and managing calendar invites and events, configuring email settings, scheduling tasks and notes
Microsoft Excel: Advanced knowledge in creating and preparing spreadsheets and charts, creating unique formulas, using pivot tables, conditional formatting, working with macros, analyzing data, data validation, protecting and sharing workbooks
Additional skills and experience that we think would make someone successful in this role:
Bachelor's degree
Previous experience in Food Industry
Learn more about working at Smucker:
Our Total Rewards Benefits Program
Our Thriving Together Philosophy Supporting All Impacted by Our Business
Our Continued Progress on Inclusion, Diversity and Equity