Department Manager
Overview
This position is responsible for daily planning and follow-up required to deliver excellent operational results, meeting customer compliance and service level agreements. This position manages the daily operations for the department. This role will analyze, review and report all data and information in support of all established KPIs and programs for the department.
Responsibilities
50% Daily KPI Execution: Plan and prioritize available production orders to create the sense of urgency needed to ensure all customer Service Level Agreements (SLA's) are met on a daily and weekly basis. Promote the highest level of expectations for achieving established standards in Safety, Quality and Productivity.
15% Leadership and Development:Provide leadership and oversight to all shift associates to ensure highest level of employee performance and morale while driving continuous improvement and managing change in the work process. Promote an environment of learning and continuous growth. Provide situational leadership to all employees for strategic execution.
10%Continuous Improvement: Drive process improvement through Lean concepts and problem solving techniques. Organize and develop all shift staff to set the standard of continuous improvement at the individual and departmental levels.
15%Production Planning and Budgeting: Produce and report weekly, monthly, and quarterly data related to department performance to budget (OPC). Make daily or weekly adjustments to weekly call (staffing needs).
10%Interaction with Stakeholders and Resources Outside of Production: Interact with transportation, IT, marketing, production planning, customer service, quality, HR, finance, maintenance, facilities management and senior leadership to ensure compliance to internal and external standards and requirements while meeting and/or exceeding the budgetary demands.
Qualifications
Education/Certification Required:Bachelor's degree in a relevant field of study or at least four years of leadership experience in a similar environment.
Education/Certification Preferred:Bachelor's degree in business, engineering, finance, or supply chain management. Six Sigma certification.
Years of Experience: 3 to 5 years of experience in operations, distribution and/or supply chain management required
Knowledge, Skills and Experience:
Kroger |
Atlantic Constructors Inc. |
Walmart |
Ferrara Pan Candy Co., Inc. |
Ferrara Pan Candy Co., Inc. |
Ferrara Pan Candy Co., Inc. |