IT Enterprise CRM Engineer III - Remote at Paradigm in Walnut Creek, California

Job Description:

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.

We are seeking a full-time remote IT Enterprise CRM Engineer III. The IT Enterprise CRM Engineer III requires a broad and deep technical knowledge. Strong expertise in source code management and designing continuous integration and continuous deliver solutions for medium and/or large enterprise applications. The CRM Engineer will demonstrate the ability to engage in senior level technology decision makers’ discussions related to agility, business value, security, and end to end information technology as a requirement.

Plan, coordinate, and lead all activities related to Standards, Design, Development, and Implementation of Automated CI/CD for on-prem and cloud solutions, secure coding quality check, log management and application performance management solutions.

RESPONSIBILITIES:

• Document and manage release management and source control strategies for automated CI/CD.
• Implement CI/CD for new and existing applications.
• Document, and manage application build pipelines in Azure DevOps.
• Document, and manage application release pipelines in Azure DevOps.
• Design, document, and manage infrastructure-as-code.
• Implement, maintain, and optimize CI/CD feedback mechanisms.
• Optimize performance of CI/CD pipelines.
• Document and manage application build + release infrastructure for both on-Premise and cloud solutions.
• Set up standardized release management workflows.
• Set up and maintain disaster recovery mechanisms for all CI/CD pipelines.
• Monitor CI/CD processes throughout the entire SDLC lifecycle.
• Creating and/or updating support processes for CI/CD improvements and optimizations.
• Ensure all automated CI/CD processes meets and/or exceeds requirements set by enterprise security compliance and auditing standards.
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management.
• Participate in planned/unplanned deployments to production via automated CD pipelines.
• Provide troubleshooting support and disaster recovery for application deployments throughout the entire SDLC lifecycle.
• Implement a process for routing system feedback to development teams
• Optimize feedback mechanisms.
• Application Monitoring.

Technology Expertise

• Participate/lead the evaluation and selection of all related infrastructure and applications related to code management, monitoring, logging and automation. Provide proof of concept and prototypes as required for new projects and technologies where appropriate.
• Modify and document, where applicable, existing DevOps process to improve efficiency and better collaboration with App Dev Teams.
• Proven expertise/working knowledge on company’s current technology footprints including:
  • CI/CD methodologies
  • Azure DevOps
  • Azure cloud technologies
    • AAD
    • ACR
    • AKV
    • AKS
    • AI
    • VMSS
  • Operating systems
    • Windows Server
    • Linux
  • Source control systems
    • Git
    • TFVC
  • Databases
    • Relational databases: SQL Server, Managed SQL Instance, Azure SQL, DB2, etc.
    • NoSQL databases: MongoDB, Azure Cosmos DB, etc.
  • Containerization, Docker, Kubernetes, Terraform
  • CLI interfaces and languages (Windows bash, Linux shell, Azure CLI, Git bash, etc.)
  • Application development technology stacks
    • .NET Framework, .NET Core, IIS
    • Java, Tomcat
    • Python
  • Automated testing tools
    • Selenium
    • Cypress
  • Server-less architecture, micro-services architecture
  • IDE
    • Visual Studio
    • Visual Studio Code
  • Programming languages
    • C# .NET
    • Visual RPG .NET (optional but helpful)
    • Java
    • JavaScript
    • Python
  • Application types
    • Windows Communication Foundation
    • Web apps (ASP.NET, ASP.NET Core, MVC, etc.)
    • Web API (REST, SOAP, etc.)
  • Expertise in any of these technologies and/or 3rd-party solutions are preferred but not required
    • SharePoint 2016
    • Dynamics CRM
    • BizTalk 2016
    • K2 Five.

QUALIFICATIONS:

• B.S. Computer Science, Information Systems or related field is REQUIRED
• Kubernetes and Dockers & Containerization: 3 years
• Cloud infrastructure and Networking, Firewall: 3 years
• Git & CI/CD pipelines: 2 years
• Application development experience in mid to large organizations: 2 Years
• Application Monitoring Dynatrace (preferred)
• Demonstrated successful implementation of SDLC ensuring minimum required development artifacts are developed and completed by development team members
• Advanced knowledge of solution development, systems analysis/design, programming techniques, testing, and release management
• Demonstrated ability and experience working in a matrix environment
• Healthcare industry experience is highly desirable
• Effective communication, organizational, presentation and execution skills required (both written and verbal) Strong interactive problem solving, decision-making, and leadership skills; Ability to multi-task to support multiple initiatives

Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. We’re striving to build a culture that better reflects the society we live in and empowers our team to deliver the highest levels of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is able to bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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