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Branch Office Administrator - Vienna, WV at Edward D. Jones in Vienna, West Virginia

Posted in Admin - Clerical 30+ days ago.

Type: Full-Time





Job Description:

Join a financial services firm where your contributions are valued.  Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. 

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. 

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.


If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with Financial Advisors to help clients achieve their long-term financial goals. We’re proud to serve over seven million clients. Our BOAs are a valued part of the client team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.

We’ll give you the support you need. Our team will be there every step of the way, providing:


  • Comprehensive 6-month training including an experienced peer to help mentor you

  • A wide support network that extends from your branch office to your region to the home office

  • You’ll often work independently but will have a team of thousands backing you every step of the way


Can you see yourself…


  • Delivering exceptional personalized service to ensure clients feel understood and informed

  • Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year

  • Actively listen for situations in the clients' lives that may indicate a need for additional services

  • Driving marketing activities such as planning and executing events


You can also expect…


  • A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions

  • An inclusive environment where everyone’s different viewpoints are valued and help to achieve results.

  • We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family’s well-being

  • Full-time Associates receive the following benefits:

    • A compensation package that includes bonus potential, profit sharing, a 401k (U.S.) or Group RRSP (Canada) and comprehensive and competitive health benefits. Read more about our total compensation approach.

    • Paid time off including vacation, sick, holidays and personal days






What characteristics would make you a successful BOA?


  • Ability to deepen and broaden client relationships

  • Ability to identify opportunities to create efficiency

  • Strong ability to work independently

  • Ability to manage multiple priorities in a deadline driven environment

  • Proficient in current and new office technology

  • Willingness to learn how financial services/markets work







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