Invenergy drives innovation in energy. Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities. We provide power generation and storage solutions at scale around the world to create a cleaner energy future. We develop. We build. We own. We operate. We are Invenergy.
Job Description
Position Overview
The Manager will support Invenergy's Third-Party NERC Support Services program. In this role, the Manager will be responsible for ensuring third party operating projects remain prepared to demonstrate compliance through internal controls, enhanced workflow processes, and performance metrics. Based out of our downtown Chicago office, the Manager will use their engineering and cyber security acumen, regulatory compliance administration, and relationship management expertise to fulfil the job responsibilities with limited managerial oversight and cross-functional collaboration.
Responsibilities
Independently analyze and articulate NERC performance (693 and CIP)
Evaluate performance trends in relation to the governing service contract and corporate posture
Lead onboarding compliance readiness efforts and periodic reporting for new projects
Provide regulatory and technical assistance to Asset Owners
Develop/maintain internal controls and KPIs reflecting program performance and customer satisfaction
Build Out and Maintain Customer Relationship Portal
Perform other job-related duties as assigned
Required Skills
Bachelor's degree
5+ years of a demonstrated working knowledge/application aptitude of the NERC Framework/Rules
3+ years of relationship management and customer service experience
Proficient in the use of Microsoft Office products, KPI software, and Nuance Power PDF
Willingness to travel between 10 - 20%.
Eligible to work in the United States without the need for employer visa sponsorship now or in the future.
Preferred Skills
Degree in electrical engineering, power systems, cyber security or related discipline with an engineering/power system focus and/or equivalent industry experience
Excellent conflict resolution skills and ability to foster lasting customer relationships
Ability to use independent judgement to identify and to solve complex problems
Ability to timely comprehend and navigate complex business contracts
Strong interpersonal skills with the desire to work in a fast-paced environment and meet deadlines
Advanced organizational, presentation/facilitation, verbal, and written communication skills
Proficient use of a customer relationship management system (CRM) tool
3+ years of direct cyber security, SCADA, and/or networking experience
3+ years of renewable generation, power systems design, and substation maintenance experience
Benefits
Eligible for medical, dental, vision, 401(k), bonus, paid time off, etc.
Invenergy LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.