You will be responsible for managing accounts receivable and ensuring timely collection of payments
Your efforts will directly contribute to our financial health and customer satisfaction
This is a full-time position with a regular shift of Monday to Friday, 8:00am - 5:00pm
Contact customers via phone, email, or written communication to collect outstanding balances
Maintain accurate records of all collection activities, conversations, and payment commitments with clients
Monitor Accounts Receivable and follow up on overdue accounts to ensure timely payments
Complete thorough fact-finding steps in order to surface, identify, and drive issues toward resolution
Provide a superior level of service to all clients (internal and external)
Meet and exceed established collection targets
Adhere to company policies and regulations regarding debt collection
Ability to work in a fast-paced and sometimes high-pressure environment
Perform other job duties as assigned
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.