About changeforceAt pivotal moments, the right partnership is everythingand that's where changeforce steps in. We're a management consultancy that fuses technological power with creative strategy, delivering the precise insights you need to conquer your biggest challenges.Our team? Battle-tested experts, including former C-Suite leaders, who bring boardroom wisdom and strategic finesse to the table. We're here to ignite transformation, equip you with the tools, and empower you to drive lasting change.changeforce is a dynamic growth company. We've got the ambition and expertise to deliver major impact, but we're also building and scaling. This means:We're agile, not bureaucratic.Resources are strategic, not sprawling.You'll have a direct hand in shaping our journey.If you're ready to roll up your sleeves, thrive in a fast-paced environment, and make a visible difference, you'll fit right in.Key Responsibilities1. Client Retention and ExpansionMaintain strong relationships with existing clients to ensure satisfaction, renewal, and upsell opportunities.Serve as the senior point of contact for escalation and strategic guidance.Capture client stories and impact documentation post-engagement to fuel future growth.2. Drive New Business GrowthSource, pursue, and close new client opportunities aligned with our strategic focus.Build relationships with prospective clients and partners; lead pitch and proposal development.Identify emerging market trends and contribute thought leadership to drive service innovation.3. Team Leadership and Financial StewardshipAssemble and manage high-performing client teams, including 1st/2nd chairs and extended team members, fit for each engagements scope and budget.Monitor team performance, budget adherence, and account profitability within your book of business.Coach, support, and grow talent to foster accountability, collaboration, and excellence.4. Oversight of Delivery QualityEnsure all client deliverables meet organizational standards for quality, impact, and competitiveness.Provide strategic input and quality review on major deliverables.Implement feedback loops and benchmarking practices to elevate team performance.5. Organizational Design and Service PositioningCollaborate with the ELT to shape service offerings, positioning, and internal structures that meet evolving market demands.Implement the co-created organizational culture across your teams, reinforcing Changeforces values of integrity, equity, and continuous learning.Contribute to succession planning, talent development, and strategic decision-making within your portfolio.Qualifications10+ years of experience in consulting, strategy, or organizational development, with at least 5 years in a senior leadership role.Proven track record working with C-level people leaders in Human Capital Managementsuch as CHROs, Chief People Officers, Heads of Talent, Learning & Development, HR Tech leaders, and DEI executives.Deep knowledge of human capital management, organizational effectiveness, and workforce transformation.Experience across a wide range of industries and sectorsProven experience embedding technology into service delivery modelsdemonstrated ability to leverage tech tools, platforms, or automation to enhance client outcomes and operational efficiency in a consulting or professional services context.Strong team leadership skills with experience building and managing high-functioning, interdisciplinary teams.Financial acumen related to budgeting, forecasting, and profitability management.Strong business development background with a consultative sales mindset.Deep systems thinking, with the ability to navigate ambiguity and balance big-picture strategy with operational detail.Excellent communication, relationship-building, and storytelling skills.Commitment to equity, integrity, and shared leadership.Compensation & BenefitsCompetitive salary and bonusesHealth, dental, and vision insuranceFlexible, hybrid work environmentGenerous PTO and company-wide breaksOpportunities for professional development and advancementAt changeforce, we dont just accept difference - we celebrate it, we support it, we learn from it and we thrive on it for the benefit of our employees, our products and our community. changeforce is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.Difference makes us better. recblid v94qyvgez8bjgmtc4mts3fcl0ra552