Inside Sales Representative at Arconic in Springdale, Arkansas

Job Description:

Arconic is currently in search of an Inside Sales Representative to join our Kawneer team based in Springdale, AR.

At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.

Job Summary:

We are seeking a highly motivated, detailed, and results driven Inside Sales Representative to join our team. The ideal candidate will be responsible for developing and managing customer relationships, taking ownership of customer issues and finding a resolution, and providing exceptional customer relationships.

In this role, you will:

• Develop and maintain strong relationships with new and existing customers.
• Provide feedback to commercial and marketing teams.
• Prepare estimates and turn quotes into Orders (Capture Business) - substantial focus on capturing business with our customers; if not obtained, what was the competitive situation and why business wasn't captured by Kawneer (Specific monthly targets must be achieved).
• Act as a customer advocate - present data and make recommendations as to course of action to business leaders and act within defined decision-making authority to drive Ease of Doing Business with Kawneer.
• Provide support and anchor with internal employees to negotiate competitive pricing, quality, delivery and lead-time with customers.
• Work in a tactical administrative team environment from focused problem solving to customer care and support throughout any given day - admin activities to problem solving/decision making.
• Collaborate across departmental boundaries to satisfy customer inquiries.
• Manage issues outside the traditional bounds of responsibility when required to satisfy a customer or business objective.
• Manage day-to-day activities and execution of our customer connection - follow up on and review material proposals and provide accurate quoting and lead times to Kawneer customers; being proactive when dealing with the customer and heading off issues before they arise; asking for orders; thanking the customer for their business. Meeting quoting and status response time objectives.

Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets. Building on more than a century of innovation, Arconic helps to transform the way we fly, drive, and build.

We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our stakeholders.

At Arconic, we:

Act With Integrity : We lead with respect, honesty, transparency and accountability.

Safeguard our Future : We protect and improve the health and safety of our employees, communities and environment.

Grow Stronger Together : We cultivate an inclusive and diverse culture that advocates for equity.

Earn Customer Loyalty : We build customer partnerships through best-in-class products and service.

Drive Operational Excellence : We pursue continuous improvement through innovation, agility, people development and collaboration.

Create Value : We achieve success by generating and growing value for our stakeholders.

United States EEO Statement: Arconic Corporation is an equal opportunity employer. We take action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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