The person who is looking for a Collections Job is a person who is tenacious, relentless and can take verbal abuse. There are two types of Collection Jobs in my opinion: Business to Consumer (B2C) and Business to Business (B2B) In B2C you as an individual will collect the consumer debt. This is personal, get ready to be lied to, cursed at etc. B2B is more civil. Businesses care about their reputation and traditionally are more open to a resolution of their debt.