The Senior Estimator is responsible for providing exceptional customer service to patrons and potential customers throughout the request for quote (RFQ), estimating and ordering processes. This is achieved by providing professional and prompt communication, timeliness and offering competitive price quotations, delivering appropriate follow-up and ensuring order entries are comprehensive. A senior estimator's success is evaluated on their customer service, quote output and sales.
Responsibilities: This list is not all inclusive
Oversee and manage the estimating process.
Train and mentor junior level estimators.
Lead and direct activities of all Estimating Department personnel.
Collect and understand all customer requirements/needs.
Compare requirements and needs to our capabilities and capacities to determine if we can meet customer requests and if not, what it would take to meet the challenge.
Effectively communicate with co-workers and outside resources to obtain information necessary to estimate costs.
Produce competitive price quotations in a timely manner, typically within 1 business day.
Maintain appropriate communication with customer on quote status.
Follow-up on quotes to gain feedback on your performance and to complete sale.
Enter sales orders accurately.
Build clear and complete work order routers detailing all customer and product requirements.
Oversee and monitor the Estimating Department's quote win percentage and sales and continually improve these metrics.
Uphold a positive and professional company image.
Maintain knowledge of our capacity, capabilities, possibilities and/or limitations of our manufacturing processes.
Maintain up-to-date knowledge of trends and technology of the industry.
Meet sales goals while maintaining profit margin.
Skills and Qualifications:
High school diploma or GED equivalent required; Bachelor's or Associate's preferred.
Required: At least 2-5 years of work experience in an estimator function within a manufacturing environment. Should be combined with a demonstrated track record of accomplishments.
Experience in the metal fabrication industry preferred.
Ability to read part prints.
Strong analytical and critical thinking ability along with the capacity to interpret data and make recommendations
Must have math skills including multiplication, division, percentages, fractions, conversion of units of measure.
Computer skills: web navigation, document scanning, typing, Excel, Word, Outlook, Microsoft Office application competency, experience with other company specific program(s). We use Global Shop; we provide in-house training.